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- Tasks: Oversee night-time operations and ensure exceptional guest service at Louma Country Hotel.
- Company: Luxury countryside hotel known for outstanding hospitality and memorable experiences.
- Benefits: Competitive salary, performance bonuses, and professional development opportunities.
- Other info: Flexible night shifts with opportunities for growth in a dynamic environment.
- Why this job: Join a passionate team and make a real impact on guest experiences.
- Qualifications: Minimum 1 year of experience in guest service and strong teamwork skills.
The predicted salary is between 25000 - 30000 £ per year.
Louma Country Hotel is a luxury countryside hotel dedicated to exceptional hospitality and memorable guest experiences. We are seeking a Duty Manager to join our team. You’ll undertake night‑time shifts to oversee the best‑in‑class service to Guests as well as overall site safety and security as per schedules and RAMs and SOPs. Ensuring staff across all Departments are attending to duties and responsibilities in the prescribed manner. Responsibility as primary contact to address comments, queries and requirements from Guests to the highest standard as expected at Louma.
WHAT WE OFFER:
- Competitive salary, commensurate with experience
- Performance‑based bonus
- Voluntary benefits package enhancements
- Professional and developmental training opportunities
REQUIREMENTS:
- A passion for Guest service with minimum 1 year of experience in a similar role.
- Ability to work 4 to 5 nights per week / 40 hours
- Flexibility and commitment to perform varied tasks as required to always find a positive solution
- Strong team player with the ability to work independently when needed
- Driving License
Duty Manager - Nights employer: Louma Country Hotel
Contact Detail:
Louma Country Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Nights
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Louma Country Hotel. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing the hotel inside out. Familiarise yourself with their services, values, and any recent news. This shows your genuine interest and helps you stand out.
✨Tip Number 3
Showcase your passion for guest service during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles. We love to see that dedication!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Louma.
We think you need these skills to ace Duty Manager - Nights
Some tips for your application 🫡
Show Your Passion for Guest Service: When writing your application, let us see your enthusiasm for providing top-notch guest experiences. Share specific examples from your past roles that highlight your commitment to exceptional service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your background aligns with our needs at Louma Country Hotel.
Highlight Your Flexibility: Since the role requires working nights and varied tasks, emphasise your flexibility and willingness to adapt. Let us know how you’ve successfully managed similar situations in previous jobs.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the Duty Manager position at Louma.
How to prepare for a job interview at Louma Country Hotel
✨Know the Hotel Inside Out
Before your interview, make sure you research Louma Country Hotel thoroughly. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Showcase Your Guest Service Passion
Since the role requires a strong passion for guest service, prepare examples from your previous experience that highlight how you've gone above and beyond for guests. Be ready to discuss specific situations where you turned a negative experience into a positive one.
✨Demonstrate Flexibility and Team Spirit
As a Duty Manager, you'll need to be adaptable and a strong team player. Think of instances where you've successfully collaborated with others or adapted to changing circumstances. This will illustrate your ability to handle the varied tasks expected in this role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel’s operations, team dynamics, or future goals. This shows you're not just interested in the job, but also in how you can contribute to the hotel's success.