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- Tasks: Oversee night-time operations and ensure exceptional guest service at Louma Country Hotel.
- Company: Join a luxury countryside hotel known for its outstanding hospitality.
- Benefits: Competitive salary, performance bonuses, and professional development opportunities.
- Other info: Flexible night shifts with a strong team environment.
- Why this job: Be the key contact for guests and make their stay unforgettable.
- Qualifications: 1 year of experience in a similar role and a passion for guest service.
The predicted salary is between 30000 - 42000 £ per year.
Louma Country Hotel is a luxury countryside hotel dedicated to exceptional hospitality and memorable guest experiences. We are seeking a Duty Manager to join our team. You’ll undertake night‑time shifts to oversee the best‑in‑class service to Guests as well as overall site safety and security as per schedules and RAMs and SOPs. Ensuring staff across all Departments are attending to duties and responsibilities in the prescribed manner. Responsibility as primary contact to address comments, queries and requirements from Guests to the highest standard as expected at Louma.
WHAT WE OFFER
- Competitive salary, commensurate with experience
- Performance‑based bonus
- Voluntary benefits package enhancements
- Professional and developmental training opportunities
REQUIREMENTS
- A passion for Guest service with minimum 1 year of experience in a similar role.
- Ability to work 4 to 5 nights per week / 40 hours.
- Flexibility and commitment to perform varied tasks as required to always find a positive solution.
- Strong team player with the ability to work independently when needed.
- Driving License.
Duty Manager - Nights in Bridport employer: Louma Country Hotel
Contact Detail:
Louma Country Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Nights in Bridport
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Louma Country Hotel. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by knowing the hotel inside out. Familiarise yourself with their services, values, and any recent news. This shows you’re genuinely interested and ready to contribute to their exceptional guest experiences.
✨Tip Number 3
Show off your flexibility! As a Duty Manager, you’ll need to juggle various tasks. Be ready to share examples of how you’ve handled multiple responsibilities in past roles, especially during busy nights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Duty Manager - Nights in Bridport
Some tips for your application 🫡
Show Your Passion for Guest Service: When writing your application, let your enthusiasm for guest service shine through. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
Tailor Your Application: Make sure to customise your application to reflect the requirements mentioned in the job description. Highlight your relevant experience and skills that align with the Duty Manager role at Louma Country Hotel.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon to ensure your message is easily understood. We want to see your personality, but clarity is key!
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Louma Country Hotel
✨Know the Hotel Inside Out
Before your interview, take some time to research Louma Country Hotel. Familiarise yourself with its services, values, and guest experiences. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Showcase Your Guest Service Passion
Since the role requires a strong passion for guest service, prepare examples from your previous experience where you went above and beyond for guests. Highlighting specific situations will demonstrate your commitment to exceptional hospitality.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to ensure safety or resolve guest complaints, and be ready to discuss how you managed those situations effectively.
✨Emphasise Teamwork and Independence
As a Duty Manager, you'll need to work well in a team and independently. Prepare to discuss times when you successfully collaborated with others and instances where you took initiative on your own. This balance is key to showing you can thrive in both environments.