At a Glance
- Tasks: Lead and coach a dynamic team in beauty and accessories, ensuring top-notch client experiences.
- Company: Join the iconic Louis Vuitton brand, known for luxury and excellence in fashion.
- Benefits: Enjoy a vibrant work culture, career development opportunities, and employee perks.
- Other info: Opportunity to shape future leaders and influence product strategies.
- Why this job: Be part of a passionate team, drive sales, and make a real impact on client relationships.
- Qualifications: 5+ years in retail, with experience in beauty and fashion; strong leadership skills required.
The predicted salary is between 36000 - 60000 £ per year.
Poste
We are recruiting for a Team Manager to join our team and lead on the beauty and accessories categories! As a Team Manager you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure succession plans. You will represent the Brand values and demonstrate the Louis Vuitton attitudes toward Clients and team members.
Profil
ESSENTIAL DUTIES & RESPONSIBILITIES Ensure achievement of team targets on monthly and annual basis Team Management and Development: - Ensure your team delivers the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis Vuitton Attitudes. Support them with consistent coaching, identify their development and training needs, partner with the Learning Manager to tailor individual action plans - Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager - Set individual and team goals; proactively assess and manage performance against expectations - Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers Client and Business Development - Support the team in building long term Client relationship, leveraging the different clienteling tools - Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-related situations - Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training) - Proactively provide the Corporate office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within the team - Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation Selling and Floor Management - Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client repurchase Build and develop own Client portfolio - Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Louis Vuitton Promise standards are achieved Champion a Product Category - Be the store point of reference to the Corporate Merchandising team, providing them with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities...) leveraging the Expert Advisors\' knowledge - Support the product category business, convey enthusiasm and passion via team animations, morning briefings, share information and mentoring, improve operations, define and implement action plans to drive sales Operations - Ensure policies, Brand standards and grooming guidelines are communicated and implemented - Support Operations team in inventory management - Support Store Manager in staff planning (workforce management)
Informations complémentaires
PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED: Work Experience: - Minimum 5 years retail experience in both beauty and fashion industries - Experience Managing teams Skills: Caring leadership Client obsessed Influence Entrepreneurial spirit Growth mindset Adaptability
Recevoir par email
Référence LVM28711
Team Manager - Beauty & Accessories in London employer: LOUIS VUITTON
At Louis Vuitton, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions creativity and collaboration. As a Team Manager in the Beauty & Accessories category, you will not only lead a passionate team but also benefit from extensive training and development opportunities to enhance your career. Our commitment to employee growth, coupled with our focus on delivering unparalleled client experiences, makes this an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - Beauty & Accessories in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like LOUIS VUITTON, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like LOUIS VUITTON!
We think you need these skills to ace Team Manager - Beauty & Accessories in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at LOUIS VUITTON, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at LOUIS VUITTON and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show LOUIS VUITTON that you’re ready to jump in and contribute right away!
How to prepare for a job interview at LOUIS VUITTON
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!