Store Administrator - Harrods

About The Job

As the professional supporting Store Administration, you will secure back of house and front of house efficiency, in line with the standards of the Brand. You will ensure smooth operations to enable the store team to maximize their time spent with Clients and deliver the Louis Vuitton Promise.

Job responsibilities

Finance and Internal Control

• Daily store reconciliations: reviewing Xstore and Harrods tills, accounting for all differences. Liaise with Finance on open deposits, AML, limitations etc.
• Approve all staff store purchases, ensuring adherence to internal policies.
• Support travel and expense management (flights, Eurostar, hotels) when required.
• Manage and plan staff entertainment budgets, ensuring spend is controlled, tracked, and compliant.
• Oversee stationery orders, hosting supplies, uniforms, dry cleaning and alterations updates etc.

Store planning

• Create and manage the store rota across multiple departments, aligned with anticipated traffic flow, shift patterns, commercial priorities, events, appointments, launches, and staff availability.
• Review and approve all holiday and time off requests on the annual schedule, ensuring policy compliance and business continuity.
• Create and maintain key planning tools: Penthouse calendar (Harrods partnership), daily planners, training and learning trackers, opening hours tracker, and Director diary coordination.

Human Resources

• Prepare and submit monthly timesheets for HR and payroll accuracy.
• Manage the administration for New Hire On-boarding and Leaver process for all store employees.
• Maintain and analyse lateness and sickness trackers, presenting insights at monthly People meetings.

Team

• Be fully integrated with the store team (participate in the morning briefing) and contribute to achieving the overall objectives of the store.
• Support the store in optimizing team to traffic and better adapt operations to Clients needs.

Reference LVM33054