At a Glance
- Tasks: Manage stock efficiently and ensure smooth operations for an exceptional client experience.
- Company: Join the iconic luxury brand, Louis Vuitton, in the heart of London.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Why this job: Be part of a prestigious brand and make a real impact on client satisfaction.
- Qualifications: Strong organisational skills and a passion for luxury retail.
- Other info: Dynamic team environment with a focus on professional development.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Louis Vuitton are currently recruiting for a Senior Stock Controller in London. The main responsibility is to ensure coaching is practiced and driving teams to productivity for operational excellence is at the forefront of their focus. As the professional in charge of Stock, you will secure back of house efficiency, in line with the standards of the Brand. You will ensure smooth operations, to enable the store team to maximize the time spent with Clients and deliver the Louis Vuitton Promise.
Duties and responsibilities
- Stock Management (depending on store size: some tasks can be part of Client Advisor / Team Manager duties)
- Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging)
- Manage the delivery operations, preparing and replenishing stock quickly and accurately
- Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience
- Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs
- Administration (depending on store size: can be part of Client Advisor / Team Manager duties)
- Manage vendor contracts
- Monitor store maintenance
- After Sales Services (depending on store size: can be part of Client Advisor / Team Manager duties)
- Approach After Sales Services as a Client relationship opportunity and provide the best Client experience
- Handle Client repair requests, manage the repair process and Client follow-up
- Manage and ensure quality issues are properly dealt with
- General duties
- In larger stores: manage and develop your team
- Follow the company’s policies and procedures
- Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives of the store
- According to store: support the Client Advisors in optimizing match to traffic and better adapt operations to Clients needs
- Develop the highest Brand and product knowledge
- Respect Louis Vuitton Brand standards in terms of grooming and behavior
Expected attitudes & skills
- Curiosity
- Empathy
- Agility
- Commercial Mindset
- Passion for the brand
- Organized & Attention to Detail
- Sense of Service
- Professional Attitude
- Responsibility & Ownership
Senior Stock Controller- London employer: LOUIS VUITTON
Contact Detail:
LOUIS VUITTON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Stock Controller- London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Louis Vuitton on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the brand inside out. Familiarise yourself with Louis Vuitton's history, values, and latest collections. This shows your passion and helps you connect with the team during the interview.
✨Tip Number 3
Showcase your skills in stock management and team leadership during the interview. Use specific examples from your past experiences that highlight your ability to drive productivity and maintain operational excellence.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Senior Stock Controller- London
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Louis Vuitton shine through! Share why you’re excited about the role and how your values align with the brand's ethos. We want to see that you’re not just looking for a job, but a chance to be part of something special.
Highlight Relevant Experience: Make sure to showcase any previous experience in stock management or retail operations. We’re keen on seeing how your background can contribute to our team’s success. Use specific examples to illustrate your skills and achievements!
Be Organised and Detail-Oriented: As a Senior Stock Controller, attention to detail is key. In your application, demonstrate your organisational skills by presenting your information clearly and concisely. A well-structured application reflects your ability to manage stock efficiently!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to find all the details you need about the role. Don’t miss out on this beautiful journey with us at Louis Vuitton!
How to prepare for a job interview at LOUIS VUITTON
✨Know Your Stock Management Inside Out
Make sure you brush up on stock management principles and practices. Be ready to discuss how you would maintain inventory in perfect condition and ensure efficient organisation of stock rooms. Highlight any previous experience you have in managing deliveries and replenishing stock quickly.
✨Showcase Your Coaching Skills
Since coaching is a key responsibility, think about examples where you've successfully coached or developed a team. Prepare to share specific instances where your guidance led to improved productivity or operational excellence.
✨Demonstrate Your Client-Centric Approach
Louis Vuitton values a strong client relationship, so be prepared to talk about how you would approach after-sales services. Share experiences where you’ve turned a client interaction into an opportunity for building loyalty and enhancing their experience.
✨Emphasise Your Organisational Skills
Being organised and detail-oriented is crucial for this role. Think of examples that showcase your ability to manage multiple tasks efficiently. Discuss how you prioritise tasks and ensure that the right products are available on the sales floor to enhance client experience.