At a Glance
- Tasks: Be a brand ambassador, guiding clients and achieving sales goals.
- Company: Join Louis Vuitton, a luxury brand known for its heritage and innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and mentorship.
- Why this job: Make an impact by enhancing client experiences and building lasting relationships.
- Qualifications: Sales experience and a passion for luxury retail are essential.
- Other info: Potential to champion a product category and influence store operations.
The predicted salary is between 43200 - 72000 £ per year.
As a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will be a role model to the team, and will support your Team Manager in operational duties. You will proactively reach out to your Clients in order to achieve individual and team goals.
Missions
- Be an Exceptional Client Advisor, and a Role Model for the Team
- Achieve individual and team objectives, be accountable for sales results and support the team in their sales
- Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories
- Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships
- Develop the highest standards of Brand and product knowledge
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store
- Respect Louis Vuitton Brand standards in terms of grooming and behavior
- Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team
- Assist Management in daily operations: floor management, stock operations, and opening / closing duties
- Support the Team / Store Manager in developing the team through mentoring and/or buddy system as well as the integration of newcomers
- Demonstrate a thorough understanding of the company's policies and provide support to other Client Advisors when needed
- Depending on specific store needs, additional responsibilities could include: Stock and store operations, visual merchandising, after-sales
- Optional: Champion a Product Category
- Be the store point of reference to the Country Merchandising team, providing them with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities...)
Senior Client Advisor | London employer: LOUIS VUITTON
Contact Detail:
LOUIS VUITTON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Advisor | London
✨Tip Number 1
Familiarise yourself with Louis Vuitton's brand values and product offerings. Understanding the brand's heritage and current collections will help you connect with clients and demonstrate your expertise during interactions.
✨Tip Number 2
Practice your clienteling skills by engaging with friends or family in a retail setting. This will help you refine your ability to identify needs and provide tailored recommendations, which is crucial for a Senior Client Advisor role.
✨Tip Number 3
Network with current or former employees of Louis Vuitton to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 4
Demonstrate your leadership potential by sharing examples of how you've successfully mentored or supported team members in previous roles. Highlighting your ability to foster a collaborative environment will resonate well with hiring managers.
We think you need these skills to ace Senior Client Advisor | London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Senior Client Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your client-centric approach. Use specific examples from your past experiences to demonstrate your sales leadership and clienteling skills.
Highlight Relevant Experience: In your CV, emphasise any previous roles where you have demonstrated exceptional client service, sales achievements, or team leadership. Quantify your successes with metrics where possible to make a stronger impact.
Showcase Brand Knowledge: Demonstrate your understanding of Louis Vuitton's brand values and product categories in your application. Mention any relevant knowledge or experience that shows you can represent the brand effectively.
How to prepare for a job interview at LOUIS VUITTON
✨Showcase Your Client-Centric Approach
As a Senior Client Advisor, your ability to understand and meet client needs is crucial. Prepare examples of how you've successfully built relationships with clients in the past, demonstrating your commitment to exceptional service.
✨Demonstrate Sales Leadership
Be ready to discuss your sales achievements and how you have led teams to meet targets. Highlight specific strategies you've used to drive sales and how you can apply these to support the team at Louis Vuitton.
✨Exhibit Brand Knowledge
Familiarise yourself with Louis Vuitton's products and brand values. During the interview, express your passion for the brand and how you can contribute to maintaining its high standards of service and product knowledge.
✨Prepare for Team Dynamics
Since you'll be supporting the Team Manager and mentoring others, think about your experiences in teamwork and leadership. Be prepared to share how you can foster a collaborative environment and help integrate new team members.