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For Companies At a Glance
- Tasks: Be the face of Louis Vuitton, guiding clients and enhancing their shopping experience.
- Company: Join a prestigious brand known for luxury and excellence.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Why this job: Make a real impact by building lasting relationships with clients in a vibrant environment.
- Qualifications: Strong sales skills and a passion for luxury retail.
- Other info: Dynamic team atmosphere with mentorship and development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
As a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will be a role model to the team, and will support your Team Manager in operational duties.
Responsibilities
- Proactively reach out to your Clients in order to achieve individual and team goals.
- Be an Exceptional Client Advisor, and a Role Model for the Team.
- Achieve individual and team objectives, be accountable for sales results and support the team in their sales.
- Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories.
- Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships.
- Develop the highest standards of Brand and product knowledge.
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store.
- Respect Louis Vuitton Brand standards in terms of grooming and behavior.
- Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team.
- Assist Management in daily operations: floor management, stock operations, returns and exchanges, and opening / closing duties.
- Support the Team / Store Manager in developing the team through mentoring and/or buddy system as well as the integration of newcomers.
- Demonstrate a thorough understanding of the company’s policies and provide support to other Client Advisors when needed.
- Lead by example and work with the team to develop clients for all High End events, animations and virtual bridge appointments.
- Depending on specific store needs, additional responsibilities could include: Stock and store operations, visual merchandising, after-sales.
- Champion a Product Category.
- Be the store point of reference to the Country Merchandising team, providing them with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities…)
Senior Client Advisor - London employer: LOUIS VUITTON
Contact Detail:
LOUIS VUITTON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Advisor - London
✨Tip Number 1
Network like a pro! Reach out to current employees at Louis Vuitton on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for the brand shine through. Share stories that highlight your clienteling skills and how you’ve gone above and beyond for customers in the past.
✨Tip Number 3
Be prepared with questions! When you’re in an interview, ask about team dynamics and how they foster a client-centric mindset. This shows you’re genuinely interested in being a part of their culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to keep you top of mind and show your enthusiasm for the role.
We think you need these skills to ace Senior Client Advisor - London
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Louis Vuitton shine through! Share why you admire the brand and how you connect with its values. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Client-Centric Approach: As a Senior Client Advisor, your ability to understand and meet client needs is crucial. In your application, give examples of how you've gone above and beyond for clients in the past. We’re all about creating exceptional experiences, so show us how you can contribute to that!
Demonstrate Team Spirit: We value teamwork at StudySmarter, so make sure to mention any experiences where you've collaborated with others to achieve goals. Whether it's mentoring new team members or supporting your colleagues, we want to know how you can help foster a positive team environment.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Use clear language and structure your thoughts well. And don’t forget to apply through our website – it’s the best way to ensure your application gets noticed!
How to prepare for a job interview at LOUIS VUITTON
✨Know the Brand Inside Out
Before your interview, dive deep into Louis Vuitton's history, values, and product lines. Being able to discuss specific products and how they align with the brand's promise will show your passion and commitment.
✨Showcase Your Clienteling Skills
Prepare examples of how you've successfully built long-term relationships with clients in the past. Highlight your ability to understand client needs and how you’ve gone above and beyond to enhance their experience.
✨Demonstrate Leadership Qualities
As a Senior Client Advisor, you'll be a role model for the team. Think of instances where you've led by example or mentored others. Be ready to discuss how you can support your Team Manager and contribute to a positive team environment.
✨Dress to Impress
Louis Vuitton has high standards when it comes to grooming and behaviour. Make sure you dress appropriately for the interview, reflecting the brand's luxury image. This will not only boost your confidence but also show that you respect the brand's ethos.
