At a Glance
- Tasks: Manage the UK website's trading calendar and collaborate with various teams to drive sales.
- Company: Join the iconic Louis Vuitton brand in a dynamic digital retail environment.
- Benefits: Gain valuable experience, develop your skills, and work in a creative atmosphere.
- Other info: Opportunity to work with a prestigious brand and grow your career in a fast-paced setting.
- Why this job: Be at the forefront of e-commerce and make a real impact on customer experiences.
- Qualifications: Strong analytical and communication skills, with a passion for digital retail.
The predicted salary is between 30000 - 40000 £ per year.
As Digital Retail and E-Commerce Coordinator, you will be a key point of contact and support the day-to-day trading of the Louis Vuitton UK website, working closely with retail teams, Client Services in Brussels, local Client Development and Supply Chain teams, and Digital teams in Paris. Strong communication skills and an entrepreneurial, innovative mindset are essential.
Job responsibilities
- Trade calendar management: Own the UKIR trade calendar with timely, accurate updates. Proactively schedule key pushes and launches to drive advance trade actions. Recommend trade plans and collaborate with stakeholders to align on levers and opportunities for sales targets.
- In collaboration with the Digital Retail and E-commerce Manager report for weekly, monthly and quarterly business performance, sharing with wider business.
- Synthesis reporting for actionable insights to optimise the business and responsible for trade plan actions to be executed on time.
- CRM: Define email marketing strategy, targeting & segmenting in partnership with EMEA CRM team. Be responsible to set up local strategy for LV App push notifications and SMS, aligning with brand guidelines. Support with planning and AB testing, ensuring optimised performance.
- Website: Weekly homepage updates aligned to local strategy & ownership of commercial messaging through the client journey. Responsible for ensuring correct & updated information on key pages; delivery & returns & FAQs. Perform UAT testing and take on a business user role for key projects, operational & technical developments.
- Omni-Channel: Develop a close relationship with stores and client services, acting as a key point of contact and leveraging your colleagues both locally and in Brussels. Act as a first line support to the retail network, supporting on Digital Retail and E-Commerce initiatives where applicable. Refining and optimising local omni-channel procedures.
- Client Development: Play a key role in identifying and developing top clients. Coordinate details for nominations and events. Share valuable insights on top digital clients.
- Third parties: Working alongside the Digital Retail and E-Commerce Manager to strategise, implement & project manage third party digital experiences.
Profile
- Strong analytical skills, including Excel, with a keen interest in gaining insights from various sources of information.
- Organisational skills as well as the ability to prioritise multiple tasks in an ever-changing workload.
- Exceptionally strong written and verbal communication skills.
- Excellent interpersonal skills with the ability to establish professional working relationships with both internal & external contacts.
- A curious mindset, with the ability to think outside the box.
- An innovative individual, someone who can bring solutions and challenge ideas.
Digital Retail & E-Commerce Coordinator employer: LOUIS VUITTON
At Louis Vuitton, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters creativity and innovation. As a Digital Retail & E-Commerce Coordinator, you will benefit from a collaborative culture that encourages professional growth and development, alongside competitive benefits and the opportunity to work with a prestigious brand in the heart of the UK. Join us to be part of a team that values your contributions and supports your career aspirations in the luxury retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Retail & E-Commerce Coordinator
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like LOUIS VUITTON are looking for when hiring for a Digital Retail & E-Commerce Coordinator.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to LOUIS VUITTON for the Digital Retail & E-Commerce Coordinator, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at LOUIS VUITTON as a Digital Retail & E-Commerce Coordinator, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out LOUIS VUITTON’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Retail & E-Commerce Coordinator.
We think you need these skills to ace Digital Retail & E-Commerce Coordinator
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at LOUIS VUITTON, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with LOUIS VUITTON's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at LOUIS VUITTON. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at LOUIS VUITTON
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that LOUIS VUITTON uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at LOUIS VUITTON. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
