About The Job
An exciting and unique opportunity has arisen to join Louis Vuitton as a Client Advisor at our prestigious boutiques located within London Heathrow Airport. We are currently recruiting for multiple permanent positions to join our dynamic airport retail teams.
An exciting and unique opportunity has arisen to join Louis Vuitton as a Client Advisor at our prestigious boutiques located within London Heathrow Airport. We are currently recruiting for multiple permanent positions to join our dynamic airport retail teams. As a Louis Vuitton Client Advisor in an international travel retail environment, you will be a true ambassador of the Brand. You will welcome a diverse, global clientele, delivering an unforgettable, bespoke shopping experience that reflects the prestige and elegance of Louis Vuitton.
Founded in Paris in 1854, Louis Vuitton is a global leader in luxury. Renowned for its exceptional craftsmanship, innovative design, and timeless elegance, Louis Vuitton continually pushes the boundaries of luxury. From iconic trunks and leather goods to ready-to-wear, shoes, accessories, watches, and fine jewelry, our creations embody a unique heritage of savoir-faire and a spirit of adventure. We are committed to offering an unparalleled client experience, where every interaction is a moment of discovery and delight.
Job responsibilities
- Client Experience & Engagement: Welcome every client with warmth and professionalism, embodying the Louis Vuitton Promise and creating a personalized, memorable journey from the moment they step into the boutique.
- Expert Selling & Cross-Selling: Showcase deep knowledge across all Louis Vuitton universes (Leather Goods, Ready-to-Wear, Shoes, Accessories, Watches, and Fine Jewelry), expertly guiding clients through the collections and suggesting complementary pieces to complete the full silhouette.
- Clienteling & Relationship Building: Cultivate and nurture long-term relationships with international and local travelers, utilizing clienteling tools to build a loyal client portfolio and drive repeat business.
- Achieving Performance Targets: Consistently meet and exceed individual and store sales targets, KPIs, and operational goals in a fast-paced, high-volume environment.
- Boutique Operations & Standards: Maintain exceptional visual merchandising standards, adhere to airport security and operational procedures, and support daily store stock and inventory management.
Profile
- Previous experience in luxury retail, high-end hospitality, premium aviation customer service, or fast-paced sales environments.
- An innate passion for luxury retail, fashion, and the Louis Vuitton brand.
- Exceptional communication and interpersonal skills, with fluency in English (fluency in additional languages spoken by international travelers, such as Mandarin, Arabic, or French, is highly advantageous).
- A target-driven, proactive, and resilient professional who thrives in a dynamic, high-energy travel retail setting.
- Flexibility to work varied shift patterns in alignment with airport operational hours (early mornings, evenings, weekends, and holidays).
- Must pass standard UK airport security vetting and reference checks.
Important Information:
Applicants must have the legal right to work in the UK. Please note that Louis Vuitton is unable to provide visa sponsorship for this role. This position requires flexibility to work a rotating shift pattern (including evenings, weekends, and public holidays) and the ability to work across our London store network as business needs require.
Reference LVM34480
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Client Advisor | Heathrow | Assessment Centre employer: Louis Vuitton
Louis Vuitton offers an exceptional work environment in the heart of London, where employees are valued for their attention to detail and commitment to excellence. With a strong emphasis on teamwork and professional growth, the company provides ample opportunities for career advancement while fostering a culture of luxury and sophistication. Joining Louis Vuitton means being part of a prestigious brand that prioritises employee well-being and delivers a rewarding experience in the luxury retail sector.
