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- Tasks: Supervise the User Services Team, ensuring excellent customer service in the library.
- Company: Join Loughborough University Library, a hub for student and staff engagement.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and supportive work environment.
- Other info: Part-time, term-time position with opportunities for personal growth.
- Why this job: Make a difference in students' lives while developing your leadership skills.
- Qualifications: Experience in a supervisory role and strong interpersonal skills are essential.
The predicted salary is between 26527 - 28778 £ per year.
The University Library is central to the student and staff experience and is currently looking to recruit an evening and weekend supervisor to join our User Services Team. The successful candidate will have extensive supervisory experience in a busy, customer focussed environment and should possess excellent interpersonal skills, with an ability to show professionalism and a positive approach to new ideas and the ability to support colleagues in achieving the Library’s aims. Recent experience of working in an academic library, similar information or educational environment is welcomed, although not essential.
The successful candidate will:
- Work as part of the in person, front-line Library User Services Team to deliver high quality customer services, supporting students, staff, and visitors to use Library resources and services.
- Maintain a welcoming and supportive learning environment for all users of the Library service.
- Support the development and enhancement of user services through a range of activities and projects.
We have an open ended vacancy for a part time, term time only, supervisor in our evening & weekend team:
Post: Saturday 13.00 – 17.30 & Sunday 09.00 – 13.00 open ended, 8.5 hours, part time, term time (34 weeks a year).
Salary will be on Administrative Services Grade 4 £26,527 - £28,778 pro rata per annum, starting on the lowest point on the scale at an hourly rate of £13.79.
For further information please refer to the Job Description and Person Specification.
At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include: Time off - generous holiday allowance, including 14 university closure days.
Weekend and Evening Supervisor- User Services Team - Loughborough employer: Loughborough University
Contact Detail:
Loughborough University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend and Evening Supervisor- User Services Team - Loughborough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Loughborough University. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and supervisory roles. We all know that confidence is key, so rehearse your answers and maybe even do a mock interview with a friend.
✨Tip Number 3
Show your passion for the library environment! During your interview, share specific examples of how you’ve created a welcoming atmosphere in previous roles. This will demonstrate that you’re not just looking for any job, but that you genuinely care about user services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the User Services Team at Loughborough.
We think you need these skills to ace Weekend and Evening Supervisor- User Services Team - Loughborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your supervisory experience and customer service skills. We want to see how you can bring your unique flair to our User Services Team!
Showcase Your Interpersonal Skills: In your written application, emphasise your ability to connect with others. We’re looking for someone who can maintain a welcoming environment, so let us know how you’ve done this in the past!
Be Professional and Positive: Your application should reflect professionalism and a positive attitude. We love new ideas, so don’t hesitate to share how you can contribute to enhancing our library services!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s straightforward and ensures we get all the info we need to consider you for the role!
How to prepare for a job interview at Loughborough University
✨Know the Library Inside Out
Before your interview, take some time to familiarise yourself with Loughborough University Library and its services. Understand their mission and how they support students and staff. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Supervisory Skills
Be ready to discuss your previous supervisory experience in a customer-focused environment. Prepare specific examples of how you've led a team, handled challenges, or improved service delivery. This will demonstrate your capability to manage the User Services Team effectively.
✨Emphasise Interpersonal Skills
Since this role requires excellent interpersonal skills, think of instances where you've successfully interacted with diverse groups. Highlight your ability to maintain professionalism and positivity, especially in busy situations, as this is crucial for creating a welcoming environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the User Services Team and the library's future projects. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career goals.