Store and Keyroom Operator in Loughborough

The University is dedicated to supporting an equitable, diverse, and inclusive environment - to create better futures, together. The diverse backgrounds, characteristics and opinions within our community are our great strength and are key to our pursuit of delivering educational excellence, enterprise, research and professional services. We welcome applications from people from diverse backgrounds and minoritized groups as they are currently under-represented within our community.

We recognise the value of a fulfilling and balanced work and personal life which promotes wellbeing. We seek to support colleagues in achieving this balance and have family-friendly policies, flexible working arrangements and many roles can be suitable for dynamic working arrangement. This includes considering applications to work on a part-time, flexible and job share basis wherever possible.

We are proud to be a Real Living Wage Employer—so much so that we go beyond the standard, providing additional supplementary payments at specific pay points to further support our employees' financial wellbeing.

Loughborough University is a UKVI Sponsor. Some individuals may require sponsorship to enable them to apply for a visa to provide them with the right to work in the UK. Please note certain roles are not eligible for sponsorship.

Job details:

• Date posted: 04/08/2026
• Application closing date: 01/09/2026
• Location: LOUGHBOROUGH
• Package: Operational Services Monthly grade 3 from £26340 to £27049 per annum. Subject to annual pay award.

Job description:

Full Time, Open Ended. Working hours generally Monday to Friday between 08:00 – 17:00. This role is based on our Loughborough University campus and dynamic working is not suitable for this role.

Here’s more about the role and what we’re looking for: The Estates and Facilities Management Team are looking to recruit a Stores and Key Room Operator to assist with the operation of the site stores and key room. This full-time role will be responsible for receiving inbound parts and materials, serving at the counter issuing stock to our in-house maintenance teams and contractors, maintaining accurate stock levels, and dealing with day-to-day enquiries. You will also deal with key requests and the issuing of keys, visiting locations around the campus to validate information and provide a service to meet the needs of the university. Part of the role will require you to attend further training to learn how to cut keys. As part of the role, you must be willing to partake in further training to include locksmith / key cutting skills. The successful candidate will work with our Electrical, Plumbing / Heating and Building Maintenance Service Teams.

We are looking for people who are team players with good communication, adaptability, and a commitment to provide excellent customer service skills.

Key Requirements:

• Ideally, you will have a background of record keeping or stores / warehouse experience.
• Knowledge of locks and suite arrangements would be desirable.
• Good IT skills, particularly using databases, Excel & Outlook.
• Must be able to plan with attention to detail.
• A team player, but also be able to prioritise and work independently with minimal supervision.
• Able to work under pressure and keep to deadlines.
• Full driving licence.

With huge amount of variety in the role, there is an opportunity for you to develop and continually grow. Informal enquiries should be directed to Scott Phillips via email to S.Phillips@lboro.ac.uk.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are any additional adjustments, you’d like to request please contact f.m.admin@mailbox.lboro.ac.uk. We also offer reasonable adjustments on the job. Interviews will take place week commencing 14th September 2026.

Our Benefits:

At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include:

• Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme.
• Where you work – access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park.
• Financial wellbeing – competitive pay, two excellent pension schemes, and everyday savings opportunities.
• Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options.
• Health and wellbeing – discounted gym memberships and access to world‑class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support.
• Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting.

Discover more about the full range of rewards and benefits at Loughborough University.