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- Tasks: Support HR tech platforms, ensuring smooth operations and data integrity.
- Company: Join Loughborough University, a vibrant community focused on innovation.
- Benefits: Generous holidays, flexible working, competitive pay, and wellness support.
- Why this job: Transform HR processes and enhance employee experiences with cutting-edge technology.
- Qualifications: Experience with IT systems, strong problem-solving skills, and excellent communication.
- Other info: Hybrid role with great career growth and a supportive work environment.
The predicted salary is between 22000 - 25000 £ per year.
This is a full-time, open-ended hybrid role, with a minimum of three days per week on site, with additional on-site attendance during induction and as needed.
About the Role
Are you passionate about leveraging technology to transform HR processes and enhance employee experience? We are seeking a proactive and detail-orientated HR Systems Officer to join our HR Systems & Data Team. In this pivotal role, you'll provide expert user support for our HR technology platforms, ensuring seamless system operation, robust data integrity, and continuous improvement. You will play a key role in delivering a high quality, progressive, and inclusive HR systems experience across the University.
Key Responsibilities
- Manage and maintain iTrent and Dashboard as a primary system administrator, ensuring data accuracy, security, and compliance with GDPR and university policies.
- Monitor system performance and proactively identify opportunities for optimisation to enhance efficiency and user experience.
- Provide technical support to HR system users, resolving issues efficiently and effectively whilst acting as the first point of contact for system queries and troubleshooting.
- Create and maintain user guides, system documentation, and other user-related resources to support ongoing knowledge sharing.
- Collaborate with IT Services on system upgrades, patches, and implementations, supporting HR projects by delivering system enhancements and configuration changes.
- Stay current with system updates, new features, and industry best practices, recommending and implementing improvements to enhance user experience and operational efficiency.
About You
You will bring proven experience working with IT systems in a professional environment, ideally HR or people management systems, alongside experience working in a large, complex organisation. You'll have a strong technical aptitude with the ability to learn new systems quickly, coupled with excellent problem-solving skills and attention to detail. Outstanding communication skills are essential, with the ability to explain technical concepts to non-technical users. You will demonstrate a commitment to equity, diversity, and inclusion in all aspects of work, and possess the ability to manage multiple priorities and work both independently and collaboratively. A working knowledge of iTrent would be a distinct advantage although full training will be given to the successful candidate.
Our Benefits
At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include:
- Generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme.
- Access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park.
- Competitive pay, two excellent pension schemes, and everyday savings opportunities.
- On-site nursery at our East Midlands campus, flexible and hybrid working options, and a range of family-friendly policies.
- Discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support.
- Access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting.
HR Systems Officer - Loughborough employer: Loughborough University
Contact Detail:
Loughborough University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Systems Officer - Loughborough
✨Tip Number 1
Network like a pro! Reach out to current employees at Loughborough or in similar roles on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you’d handle system issues or improve user experience. We want to see your problem-solving skills shine!
✨Tip Number 3
Show off your tech-savvy side! Familiarise yourself with iTrent and other HR systems. Being able to discuss these confidently will definitely impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace HR Systems Officer - Loughborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the HR Systems Officer role. Highlight your experience with IT systems, especially in HR, and show how your skills align with what we're looking for.
Show Your Passion: Let us see your enthusiasm for leveraging technology in HR processes. Share examples of how you've improved user experiences or optimised systems in previous roles to demonstrate your proactive approach.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We want to understand your qualifications without having to decipher complex terms!
Apply Through Our Website: Don't forget to submit your application through our official website. This ensures that we receive all your details correctly and helps us keep track of your application efficiently.
How to prepare for a job interview at Loughborough University
✨Know Your Systems
Familiarise yourself with HR systems, especially iTrent, as it’s a key part of the role. Brush up on its functionalities and think about how you can leverage technology to improve HR processes.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Be ready to discuss specific challenges you've faced and how you resolved them, as this will demonstrate your ability to support users effectively.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since you'll be helping non-technical users, being able to communicate clearly is crucial. Consider role-playing with a friend to refine your explanations.
✨Emphasise Your Commitment to Inclusion
Be prepared to discuss how you’ve contributed to equity, diversity, and inclusion in previous roles. This aligns with the university's values and shows that you’re a good cultural fit for the team.
