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- Tasks: Support food, beverage, and events operations while delivering exceptional customer service.
- Company: Join the award-winning team at Burleigh Court Hotel on Loughborough University Campus.
- Benefits: Enjoy £12.60 per hour, 25 days leave, free meals, gym access, and a pension scheme.
- Why this job: Be part of a friendly team that creates memorable experiences for guests from around the world.
- Qualifications: Great communication skills; experience in hospitality is a plus but not required.
- Other info: Flexible part-time role with guaranteed minimum hours and excellent career growth opportunities.
The predicted salary is between 10 - 15 £ per hour.
We are currently looking for enthusiastic and friendly individuals to join our Front of House team at Burleigh Court Hotel. We are looking for individuals with excellent customer service and communication skills, with a friendly and approachable personality. You must be able to work well as part of a team, to exceed our guests’ expectations by always providing an exceptional level of customer service.
Duties include supporting the food & beverage and events operation, looking after all guests in the bar area and delivering a perfect food and beverage and events experience. Previous experience as a bar and food and beverage assistant would be beneficial but is not essential as full training will be provided.
About Us: Based at Loughborough University Campus, our brand portfolio includes: Burleigh Court Hotel and Conference Centre, Holywell Park Day Conference Centre, The Link Hotel, The Elite Athlete Centre and Hotel, Loughborough University Nursery. Every year we host over 92,000 delegates from around the world; we service over 90,000 bedrooms; we serve over 200,000 meals; we take over £30 million in enquiries. With excellent customer service at the core of our offer, we are recognised as a leading academic venue, winning multiple awards and accreditations in customer service, business tourism and people management. We achieve this by putting our guests at the heart of everything we do.
We take workplace engagement seriously and are proud to have been awarded the Best Companies accreditation as very good to work for 2025. Simply put, we’re trying to make Imago Venues a place where people love to be. We care about our people and we’re kind to each other. We’re ambitious, ethical, sustainable and, most importantly, we’re accountable.
Come join our team!
To apply online, log onto the Imago website. To find out more about the role click here. Closing date: 30th January 2026. Imago Venues are an Equal Opportunities and Disability Confident Committed Employer.
Food, Beverage & Conferencing Assistant - Conference in Loughborough employer: Loughborough University
Contact Detail:
Loughborough University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food, Beverage & Conferencing Assistant - Conference in Loughborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Burleigh Court Hotel and its values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for a guest or customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Imago website. It’s the best way to ensure your application gets seen by the right people and helps us get to know you better.
We think you need these skills to ace Food, Beverage & Conferencing Assistant - Conference in Loughborough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable personality shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role!
Highlight Relevant Skills: Make sure to emphasise your customer service and communication skills in your application. Even if you don’t have direct experience in food and beverage, showcasing your ability to work well in a team and exceed guest expectations is key!
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention how your background aligns with our values at Imago Venues and why you’re excited about joining our Front of House team at Burleigh Court Hotel.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about wanting to join our amazing team!
How to prepare for a job interview at Loughborough University
✨Know the Venue
Before your interview, take some time to research Burleigh Court Hotel and its services. Familiarise yourself with their food and beverage offerings, as well as the types of events they host. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to exceed guest expectations.
✨Emphasise Teamwork
Working well as part of a team is crucial in this position. Prepare to discuss how you've collaborated with others in previous roles. Highlight any experiences where you contributed to a positive team environment or helped resolve conflicts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like in the role. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.
