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- Tasks: Lead and enhance student experience across undergraduate and postgraduate programmes.
- Company: Join Loughborough University, a vibrant community dedicated to education and innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Shape the future of education while making a real impact on students' lives.
- Qualifications: Strong leadership skills and experience in educational programme management.
- Other info: Flexible working arrangements available, with a focus on inclusivity and equality.
The predicted salary is between 47389 - 56535 ÂŁ per year.
Full-time (37 hrs per week); Open-ended
Join us and be part of a vibrant community at Loughborough University. Here’s more about the role and what we’re looking for:
We are seeking a forward‑thinking and highly capable Education and Student Experience Manager to lead and shape the delivery of professional services support for our undergraduate, postgraduate taught and postgraduate research programmes. In this strategic and operational leadership role you will work closely with the Associate Dean for Education and Student Experience (ADESE) to drive the development, implementation and continuous improvement of teaching policies, programme administration and the overall student experience.
You will lead a motivated team of professional services colleagues spanning undergraduate and postgraduate taught programmes, postgraduate research, placements and exchange activity, ensuring they are equipped to deliver excellent, responsive and high‑quality services to staff and students. You will also play a key role in shaping programme operations, analysing complex data to inform strategic decision‑making, and supporting the introduction of new programmes. This role requires someone who can balance strategic thinking with operational oversight, who thrives on problem‑solving, and who brings strong people‑management skills to a fast‑paced, dynamic environment.
About the University
Universities are one of this country’s greatest assets. We’re educators, employers, innovators and pioneers. We shape culture and society. At Loughborough, we strive for better, think differently, challenge convention and take action. We are passionate about finding solutions to the major problems faced by society and the planet and we create opportunities for those with the drive, ambition and determination to apply themselves in the pursuit of better.
About the Department
The School of Sport, Exercise & Health Sciences (SSEHS) is internationally recognised for its world‑leading teaching, research and innovation across sport, exercise, health and wellbeing sciences. The School brings together an exceptional range of disciplines—including biomechanics, medicine, nutrition, psychology, sociology and sport management—and is proud to hold an Athena Swan Silver Award in recognition of its commitment to gender equality and an inclusive community.
Loughborough University is committed to allowing its employees to work dynamically with a combination of working on campus and remotely, where possible. This has been identified as a role that could work dynamically and, if successful, your line manager will discuss these informal arrangements with you. Please note that there is a general expectation that the successful candidate will spend the majority of time working on the Loughborough campus.
ÂŁ47,389 to ÂŁ56,535 per annum. Management and Specialist grade 7. Subject to annual pay award.
Education and Student Experience Manager in Loughborough employer: Loughborough University
Contact Detail:
Loughborough University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education and Student Experience Manager in Loughborough
✨Tip Number 1
Network like a pro! Reach out to current employees at Loughborough University on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just put your name on the radar of hiring managers.
✨Tip Number 2
Prepare for the interview by researching the university's values and recent initiatives. We want to see how you align with our mission to shape culture and society, so be ready to share your thoughts on how you can contribute to that vision.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples from your past experiences where you tackled challenges head-on. We love candidates who can think on their feet and bring innovative solutions to the table!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows your enthusiasm for the role and the university.
We think you need these skills to ace Education and Student Experience Manager in Loughborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Education and Student Experience Manager role. Highlight your relevant experience and skills that align with the job description, showing us why you're the perfect fit!
Showcase Your Leadership Skills: This role is all about leading a motivated team, so don’t forget to share examples of your people-management skills. Tell us about times you've successfully led teams or projects, and how you’ve driven positive change.
Be Data-Savvy: Since the role involves analysing complex data for strategic decision-making, make sure to mention any experience you have with data analysis. We want to see how you can use data to inform your decisions and improve student experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows us you’re keen on joining our vibrant community at Loughborough University!
How to prepare for a job interview at Loughborough University
✨Know Your Stuff
Make sure you thoroughly understand the role of Education and Student Experience Manager. Familiarise yourself with Loughborough University's values, especially their commitment to innovation and inclusivity. Be ready to discuss how your experience aligns with their mission and how you can contribute to enhancing the student experience.
✨Showcase Your Leadership Skills
This role requires strong people-management skills, so prepare examples that demonstrate your ability to lead a team effectively. Think about times when you've motivated colleagues or improved team performance, and be ready to share these stories during the interview.
✨Data-Driven Decision Making
Since the role involves analysing complex data for strategic decisions, brush up on your analytical skills. Be prepared to discuss how you've used data in past roles to inform decisions or improve processes. This will show that you can balance strategic thinking with operational oversight.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about the current challenges facing the department or how success is measured in this role. It shows your genuine interest in the position and helps you gauge if it's the right fit for you.