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- Tasks: Support students and staff, ensuring smooth operations in a dynamic educational environment.
- Company: Join Loughborough University, a top-rated institution known for excellence in teaching and research.
- Benefits: Enjoy competitive salary, generous holiday allowance, and a supportive community.
- Why this job: Gain valuable experience in higher education while making a real difference for students.
- Qualifications: Strong customer service skills, attention to detail, and ability to manage priorities.
The predicted salary is between 26527 - 28778 £ per year.
Loughborough University has an exciting opportunity to join our London campus as a Professional Services Administrator. We are looking to recruit enthusiastic team players to contribute to the work of the School. These key customer-focused roles include supporting students, Doctoral Researchers, academic staff and liaising with other professional service teams across the University to ensure the School's professional services operate efficiently and effectively to deliver an excellent experience for students and staff.
We are looking for individuals with excellent customer service and communication skills, good attention to detail and the ability to prioritise workload. Providing an excellent service to students and colleagues is essential and we are looking for individuals with the experience and skills to contribute to the team in this area. As it is such a diverse role, it is not only a richly rewarding post in itself, but also a fantastic development opportunity for someone looking to enter the Higher Education sector.
The University is very highly regarded both for its teaching and research, with the Library enjoying excellent staff and student feedback. These are open-ended positions based at the Loughborough London Campus in the Queen Elizabeth Olympic Park, which supports postgraduate students and doctoral researchers.
If this role sounds of interest, we'd love to hear from you. For more information on the role please refer to the Job Description and Person Specification.
Informal enquiries should be made to Rachael Brivio, Head of Operations.
At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include generous holiday allowance, including 14 university closure days.
Professional Services Administrator in London employer: Loughborough University
Contact Detail:
Loughborough University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Administrator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Loughborough University on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the university's values and recent projects. We want to see your enthusiasm for the role and how you can contribute to their mission.
✨Tip Number 3
Practice your customer service scenarios. Think about how you'd handle different situations with students and staff. Show us that you can keep calm and deliver excellent service under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Professional Services Administrator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Professional Services Administrator. We want to see how you can contribute to our team, so don’t hold back on showcasing your customer service and communication skills!
Showcase Attention to Detail: In this role, attention to detail is key! When writing your application, double-check for any typos or errors. We appreciate a polished application that reflects your ability to prioritise and manage your workload effectively.
Be Yourself: We’re looking for enthusiastic team players, so let your personality shine through in your application! Share your passion for supporting students and staff, and why you’re excited about the opportunity to work at Loughborough London.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Loughborough University
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Professional Services Administrator role. Familiarise yourself with the key responsibilities and how they contribute to the overall student experience. This will help you articulate how your skills align with the job.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on customer service, prepare examples from your past experiences where you've excelled in this area. Think about specific situations where you resolved issues or improved a process for students or colleagues.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. During the interview, highlight instances where your meticulous nature has made a difference. You could mention how you managed complex tasks or ensured accuracy in documentation.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the university. You might want to inquire about the team dynamics or how success is measured in this position.
