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- Tasks: Lead a team to ensure top-notch facilities and services for students and guests.
- Company: Join Loughborough University's Estates & Facilities Management, a key hospitality provider on campus.
- Benefits: Enjoy 36 days of annual leave, competitive pension, and discounted gym access.
- Why this job: Be part of a supportive team that values personal growth and offers exciting development opportunities.
- Qualifications: Experience in premises and staff management with strong leadership and customer service skills required.
- Other info: This is a full-time role with flexible hours and a friendly work environment.
The predicted salary is between 28800 - 43200 £ per year.
Estates & Facilities Management are the campus hospitality provider at Loughborough University. We provide accommodation and catering within our halls of residence and within our various food and bar outlets for students, staff and visitors.
We have a great opportunity for a hospitality services professional to join our team of Hall Managers. The role includes managing a number of dedicated cleaning, administrative and maintenance staff to ensure that we continue to provide excellent facilities and services to our students and conference guests.
Applicants should have extensive experience of premises and staff management and possess strong leadership and customer service skills. Hall Managers regularly participate in improvement projects and applicants will also need to demonstrate an interest in, and knowledge of hospitality operations.
The position that is currently available is for 37 hours per week on an open ended (5 over 7) contract.
In return, we can offer you a supportive and friendly environment with lots of opportunity to learn and develop your personal and professional skills. Our benefits include:
- Good annual leave allowance - 36 days (inclusive of Bank Holidays & University closure days)
- Competitive pension schemes
- Fantastic range of sports and gym facilities with discounted rates for staff
- Great opportunities for CPD
- A range of childcare support initiatives and benefits including childcare vouchers, on-site nursery and holiday play schemes
- Family friendly inclusive employment policies
- Bupa Cash Plan (100 scheme)
- Employee Assistant Programme
- Season ticket loan scheme
- On campus parking with charging points for electric vehicles
Informal enquiries should be directed to Phil Oldershaw, Residential Services Manager p.oldershaw@lboro.ac.uk. For more information please refer to the job description and person specification. Application closing date is 30th April 2025.
Hall Manager employer: Loughborough University
Contact Detail:
Loughborough University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hall Manager
✨Tip Number 1
Familiarise yourself with Loughborough University's values and mission. Understanding the institution's culture will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Network with current or former Hall Managers at Loughborough University. They can provide valuable insights into the role and the challenges you might face, which can help you prepare better for any discussions during the hiring process.
✨Tip Number 3
Showcase your leadership and customer service skills through examples from your previous roles. Be ready to discuss specific situations where you successfully managed teams or improved customer satisfaction, as these are key aspects of the Hall Manager position.
✨Tip Number 4
Research current trends in hospitality management, especially in educational settings. Being knowledgeable about industry standards and innovations can set you apart and show your commitment to continuous improvement in the role.
We think you need these skills to ace Hall Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Hall Manager position. This will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise your extensive experience in premises and staff management. Provide specific examples of how you've demonstrated strong leadership and customer service skills in previous roles.
Showcase Your Interest in Hospitality: Demonstrate your knowledge of hospitality operations in your application. Mention any relevant projects or initiatives you've been involved in that relate to improving services or facilities.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the supportive environment offered by the university. Make sure to address it to the appropriate contact if possible.
How to prepare for a job interview at Loughborough University
✨Showcase Your Leadership Skills
As a Hall Manager, strong leadership is key. Be prepared to discuss your previous experiences managing teams, highlighting specific examples where you successfully led staff through challenges or improvements.
✨Demonstrate Customer Service Excellence
Customer service is at the heart of hospitality. Share instances where you went above and beyond for guests or resolved conflicts effectively, showcasing your commitment to providing excellent service.
✨Familiarise Yourself with Hospitality Operations
Research the latest trends and best practices in hospitality management. Being knowledgeable about current operations will not only impress your interviewers but also show your genuine interest in the role.
✨Prepare Questions About Improvement Projects
Since Hall Managers participate in improvement projects, come prepared with thoughtful questions about ongoing or future initiatives. This shows your proactive mindset and eagerness to contribute to the team's success.
