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- Tasks: Join our Front of House team, serving guests and ensuring a fantastic food and beverage experience.
- Company: Burleigh Court Hotel is a leading venue at Loughborough University, hosting thousands of delegates annually.
- Benefits: Enjoy 25 days annual leave, free gym access, meals, parking, and a birthday leave day!
- Why this job: Be part of a friendly team in an award-winning environment that values exceptional customer service.
- Qualifications: No prior experience needed; just bring your enthusiasm and great communication skills!
- Other info: Flexible full-time and part-time positions available with guaranteed hours.
The predicted salary is between 22000 - 30000 £ per year.
Burleigh Court Hotel
Position: Full time position (guaranteed minimum 30 hours per week), 5 days over 7 and part time position (guaranteed minimum 10 hours per week)
Rate of Pay: £12.60 per hour
Benefits: 25 days annual leave plus bank holidays, paid leave day for your birthday, free access to on-site gym facilities at Burleigh Springs, free meal, free car parking & enrolment into company pension scheme
We are currently looking for enthusiastic and friendly individuals to join our Front of House team at Burleigh Court Hotel.
We are looking for individuals with excellent customer service and communication skills, with a friendly and approachable personality. You must be able to work well as part of a team, to exceed our guest\’s expectations by always providing an exceptional level of customer service.
Duties include supporting the food & beverage and events operation, looking after all guests in the bar area and delivering a perfect food and beverage and events experience.
Previous experience as a bar and food and beverage assistant would be beneficial but is not essential as full training will be provided.
About Us:
Based at Loughborough University Campus, our brand portfolio includes:
- Burleigh Court Hotel and Conference Centre
- Holywell Park Day Conference Centre
- The Link Hotel
- The Elite Athlete Centre and Hotel
- Loughborough University Nursery
Every year we host over 92,000 delegates from around the world; we service over 90,000 bedrooms; we serve over 200,000 meals; we take over £30 million in enquiries.
With excellent customer service at the core of our offer, we are recognised as a leading academic venue, winning multiple awards and accreditations in customer service, business tourism and people management. We achieve this by putting our guests at the heart of everything we do.
We take workplace engagement seriously and are proud to have been awarded the Best Companies accreditation as very good to work for 2025.
Simply put, we\’re trying to make Imago Venues a place where people love to be. We care about our people and we\’re kind to each other. We\’re ambitious, ethical, sustainable and, most importantly, we\’re accountable.
Come join our team! To apply online, log onto the Imago website
To find out more about the role click here
Closing date: 3 September 2025
Imago Venues are an Equal Opportunities and Disability Confident Committed Employer
Food & Beverage & Conferencing Assistant - Bar employer: Loughborough University
Contact Detail:
Loughborough University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage & Conferencing Assistant - Bar
✨Tip Number 1
Familiarise yourself with the Burleigh Court Hotel and its offerings. Understanding their services, especially in food and beverage, will help you engage in meaningful conversations during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills in any interactions you have with the team or during networking events. Being friendly and approachable is key for this position, so demonstrate these qualities whenever possible.
✨Tip Number 3
Consider visiting the hotel as a guest to experience their service first-hand. This will give you insights into their operations and allow you to discuss specific experiences during your interview, showcasing your proactive approach.
✨Tip Number 4
Connect with current employees on professional networking sites. They can provide valuable insights about the work culture and expectations, which can help you tailor your approach when applying for the role.
We think you need these skills to ace Food & Beverage & Conferencing Assistant - Bar
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Food & Beverage & Conferencing Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Burleigh Court Hotel that appeal to you, such as their commitment to customer service and workplace engagement.
Highlight Relevant Skills: In your CV, emphasise your customer service and communication skills. Even if you lack direct experience in food and beverage roles, showcase any transferable skills from previous jobs or experiences that demonstrate your ability to work well in a team and provide excellent service.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Loughborough University
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Burleigh Court Hotel values friendly and enthusiastic individuals, so let your passion for customer service shine through during the interview.
✨Demonstrate Team Spirit
Since the role involves working as part of a team, be prepared to discuss your experiences in collaborative environments. Share examples of how you've successfully worked with others to achieve common goals.
✨Prepare for Customer Service Scenarios
Think about potential customer service situations you might encounter in the bar area. Be ready to explain how you would handle various scenarios, showcasing your problem-solving skills and ability to exceed guest expectations.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company culture. Inquire about training opportunities or how the team ensures exceptional service, which will demonstrate your commitment to personal and professional growth.
