At a Glance
- Tasks: Manage pools and sports facilities, ensuring top-notch customer experiences and safety standards.
- Company: Join Loughborough University, a leading sporting institution with a vibrant community.
- Benefits: Full-time role with shift allowances, competitive pay, and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and exceptional service.
- Why this job: Be part of a dynamic team that supports athletes and students in achieving their goals.
- Qualifications: Experience in sports facility management and strong leadership skills are preferred.
The predicted salary is between 31500 - 38500 £ per year.
Loughborough University, recognised as one of the world's leading sporting universities, is seeking experienced Duty Managers to join our Sport team. These roles are key to delivering an outstanding customer experience while ensuring the highest standards of facility operations, health and safety, maintenance and housekeeping.
We currently have two vacancies:
- Swimming Pool Duty Manager
In addition to the core Duty Manager responsibilities, the successful candidate will have operational responsibility for the University Swimming Pool and associated aquatic activities. This will include ensuring the safe and effective day-to-day running of the facility, maintaining compliance with pool operating procedures and health and safety regulations, and supporting the delivery of a high-quality customer experience for all users. The role will involve overseeing daily pool operations, supporting aquatic programming and activities, and working closely with facility staff, coaches, swimming teachers, contractors and other stakeholders to ensure the efficient and effective operation of the facility. This will include support for the administration and delivery of the University's Learn to Swim programme. Experience of working within a swimming pool environment and an understanding of aquatic operations, programming and pool plant systems would be advantageous.
- Multi-Site Duty Manager
In addition to the core Duty Manager responsibilities, the successful candidate will support the operational management of a diverse range of world-class sporting facilities, including the Athletics Centre, Holywell Fitness Centre, football stadium and associated pitches. You will ensure these facilities are presented and operated to the highest standards, providing a safe, welcoming, and high-performing environment for students, staff, athletes, clubs and visitors. The role will involve overseeing daily operations, coordinating facility set-up requirements, supporting the delivery of training sessions, competitions and events, and ensuring compliance with all relevant health and safety procedures. You will work closely with facility staff, coaches, performance sport teams, contractors and other stakeholders to ensure the efficient and effective operation of all areas under your responsibility. You will be responsible for maintaining exceptional standards of customer service, cleanliness, maintenance and facility presentation, whilst responding effectively to operational issues and ensuring resources are deployed appropriately across multiple sites. Experience of managing leisure, fitness, sports facilities or event operations within a busy environment would be advantageous.
The ideal candidate will be organised, adaptable and capable of managing competing priorities across several facilities, demonstrating strong leadership skills and a commitment to delivering an industry-leading experience for all users. Both roles will be part of a highly skilled and experienced team, you will help create a welcoming, vibrant, and motivational environment that supports students, staff, athletes, and visitors in achieving their fitness and sporting goals. The successful candidates will thrive in a fast-paced environment and demonstrate the ability to balance hands-on operational management with effective leadership and oversight. You will be responsible for maintaining exceptional standards of customer service, health and safety, facility presentation and operational performance.
Working pattern: 37 hours per week Combination of early and late shifts Regular weekend working Bank holiday working required Includes a year-round shift allowance
This is an exciting opportunity to play a key role within a world-leading sporting environment and contribute to the delivery of exceptional experiences for our students, athletes and wider community.
Duty Manager – Pools & Multi-Site Sports Facilities employer: Loughborough University
Loughborough University is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in the field of advanced battery technologies. With a strong commitment to employee growth, this PhD studentship provides not only comprehensive funding but also extensive training opportunities, making it an ideal environment for aspiring researchers to thrive and contribute to meaningful advancements in climate-resilient energy solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager – Pools & Multi-Site Sports Facilities
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Loughborough University. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Loughborough University. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace Duty Manager – Pools & Multi-Site Sports Facilities
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Loughborough University aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Loughborough University
✨Highlight Your Passion for Sports
When chatting with Loughborough University, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
