Digital Experience Assistant

Digital Experience Assistant

Loughborough Part-Time No home office possible
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At a Glance

  • Tasks: Support high-quality digital services and improve online platforms for students.
  • Company: Join Loughborough Students’ Union, a vibrant community focused on student engagement.
  • Benefits: Earn £12.82 per hour plus holiday pay in a flexible, casual role.
  • Why this job: Make a real impact on student experiences through engaging digital content.
  • Qualifications: Strong communication skills and a passion for digital excellence required.
  • Other info: Collaborative environment with opportunities to grow your digital skills.

Overview

We’re seeking a detail-oriented and digitally confident individual to support the delivery of high-quality, user-focused digital services. As a Digital Experience Assistant, you’ll play a key role in maintaining and improving online platforms, ensuring content is accessible, engaging, and aligned with user needs.

We’re responsible for the marketing, promotions, and communications of every aspect of Loughborough Students’ Union, including web, social media, graphic design, insight, email, print, and video. Our 19,000 student members are at the heart of what we do, so we aim to always deliver engaging and on-trend content for our audience.

This is an excellent opportunity for someone with strong communication skills, a proactive mindset, and a passion for digital excellence to contribute to meaningful service improvements in a collaborative environment.

Responsibilities

• Support the delivery of high-quality, user-focused digital services and online platforms. • Help ensure content is accessible, accurate, and aligned with user needs. • Contribute to maintaining and improving digital channels as part of a collaborative team.

Requirements

• Strong communication skills, a proactive mindset, and a passion for digital excellence. • Comfortable working in a collaborative environment and adapting to changing priorities. • Attention to detail and a commitment to delivering quality outcomes.

Salary and Location

The role is offered as casual on LSU Casual Scale 2 (currently £12.82 per hour, plus 12.07% holiday pay supplement).

Application Details

Please ensure that your Supporting Statement states why you are applying for the role and demonstrates how your knowledge and skills meet the Person Specification detailed in the Job Description. Please ensure that your supporting document is a CV. The closing date for applications is 12 October 2025 at 23:59.

Details

Location: Loughborough, Leicestershire, LE11 3TT, GB

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Digital Experience Assistant employer: Loughborough Students' Union

Loughborough Students' Union is an exceptional employer that prioritises the growth and development of its team members in a vibrant and collaborative environment. With a focus on delivering engaging digital content for our 19,000 student members, we offer a dynamic workplace where creativity and innovation thrive. Employees benefit from flexible working arrangements, opportunities for professional development, and a strong sense of community, making it a rewarding place to contribute to meaningful service improvements.
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Contact Detail:

Loughborough Students' Union Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Experience Assistant

✨Tip Number 1

Get to know the company! Research Loughborough Students’ Union and understand their digital services. This will help you tailor your conversations and show that you're genuinely interested in contributing to their mission.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend events where they might be present. Building relationships can give you insider info and make you stand out when it comes to interviews.

✨Tip Number 3

Prepare for the interview by practising common questions related to digital experience. Think about examples from your past that showcase your communication skills and proactive mindset—these are key for this role!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to their digital excellence.

We think you need these skills to ace Digital Experience Assistant

Attention to Detail
Strong Communication Skills
Digital Confidence
User-Focused Approach
Content Accessibility
Collaborative Teamwork
Proactive Mindset
Adaptability
Quality Assurance
Passion for Digital Excellence

Some tips for your application 🫡

Show Your Passion: When writing your supporting statement, let us see your enthusiasm for digital excellence. Share why this role excites you and how it aligns with your interests in user-focused services.

Tailor Your CV: Make sure your CV highlights the skills and experiences that match the job description. We want to see how your background fits with our needs, so don’t be shy about showcasing relevant projects or roles.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your ideas effectively. Remember, attention to detail is key!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Loughborough Students' Union

✨Know Your Digital Stuff

Make sure you brush up on the latest trends in digital services and user experience. Familiarise yourself with the platforms and tools mentioned in the job description, as well as any relevant case studies or examples of successful digital campaigns.

✨Show Off Your Communication Skills

Since strong communication is key for this role, prepare to discuss how you've effectively communicated in past projects. Think of specific examples where your communication made a difference, whether in team settings or when engaging with users.

✨Be Ready to Collaborate

This position requires a collaborative mindset, so be prepared to talk about your experiences working in teams. Highlight instances where you adapted to changing priorities and contributed to group success, showcasing your flexibility and teamwork skills.

✨Attention to Detail is Key

Demonstrate your attention to detail by preparing a few questions about the role or the organisation that show you've done your homework. This will not only impress the interviewers but also reflect your commitment to delivering quality outcomes.

Digital Experience Assistant
Loughborough Students' Union
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