At a Glance
- Tasks: Lead a dynamic team to deliver top-notch repairs and maintenance services.
- Company: Join Loughborough Estate Management Board, a resident-led housing organisation.
- Benefits: Enjoy a competitive salary, great work-life balance, and community impact.
- Other info: Be part of a supportive team focused on quality and customer satisfaction.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in repairs management and strong leadership abilities required.
The predicted salary is between 40000 - 50000 £ per year.
Loughborough Estate Management Board (LEMB) is a resident-led housing management organisation providing housing, repairs, and estate services to the local community. Working in partnership with Lambeth Council, LEMB is committed to delivering safe, high-quality homes and excellent customer service while ensuring value for money and compliance with all regulatory requirements.
Position: Repairs Manager
Reports to: Neighbourhood Services Director
Responsible for: Multi-Trades Team, NICEIC Electrician, Caretaker/Store Person, Gas Engineers, and Surveyor
Hours: 37 hours per week
Day-to-Day Duties:
- Lead and manage the Repairs and Asset Management Team, ensuring an efficient, customer-focused repairs and maintenance service.
- Oversee responsive repairs, planned maintenance programmes, and contractor performance across the estate.
- Manage repairs budgets, monitor expenditure, and identify opportunities to improve value for money.
- Procure, tender, and manage repairs and maintenance contracts, ensuring compliance with procurement requirements.
- Ensure statutory compliance relating to gas safety, fire safety, health and safety, risk assessments, COSHH, and CDM regulations.
- Monitor property condition and develop planned maintenance and cyclical works programmes.
- Investigate and respond to complaints, complex enquiries, Ombudsman cases, and stakeholder correspondence.
Repairs Manager employer: Loughborough Estate Management Board
Loughborough Estate Management Board (LEMB) is an exceptional employer that prioritises community engagement and employee development. With a strong commitment to delivering high-quality housing services, LEMB fosters a collaborative work culture where team members are empowered to make a difference in residents' lives. Located in the vibrant Lambeth area, employees benefit from a supportive environment that encourages professional growth and offers competitive remuneration, making it a rewarding place to build a career in housing management.
Contact Details:
Loughborough Estate Management Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing management sector and let them know you're on the lookout for a Repairs Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your interview game on point! Research common interview questions for repairs management roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience managing teams and delivering customer-focused services. They’ll want to see how you can lead the Repairs and Asset Management Team to success.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Repairs Manager position. Plus, applying directly shows your enthusiasm and commitment to joining our team at LEMB.
We think you need these skills to ace Repairs Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Repairs Manager role. We want to see how you can lead and manage a team effectively, so don’t hold back on showcasing your relevant skills!
Showcase Your Customer Focus:Since we’re all about delivering excellent customer service, it’s crucial to demonstrate your commitment to this in your application. Share examples of how you've gone above and beyond for customers in previous roles.
Highlight Compliance Knowledge:Given the importance of statutory compliance in this role, make sure to mention any experience you have with regulations like gas safety or health and safety. We want to know you can keep us compliant and safe!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Loughborough Estate Management Board
✨Know Your Stuff
Make sure you’re well-versed in the specifics of repairs management. Brush up on relevant regulations like gas safety and health and safety compliance. Being able to discuss these confidently will show that you’re serious about the role.
✨Showcase Your Leadership Skills
As a Repairs Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on customer service and efficiency. Highlight any experience with multi-trade teams or managing contractors.
✨Budget Savvy
Since managing budgets is key for this role, come prepared with examples of how you've monitored expenditure and improved value for money in previous positions. This will demonstrate your financial acumen and strategic thinking.
✨Problem Solver Extraordinaire
Be ready to discuss how you've handled complaints or complex enquiries in the past. Think of specific instances where you turned a negative situation into a positive outcome, showcasing your ability to handle stakeholder correspondence effectively.
