At a Glance
- Tasks: Lead a dynamic team to deliver top-notch repairs and maintenance services.
- Company: Join a resident-led housing organisation dedicated to community well-being.
- Benefits: Enjoy professional development, a 37-hour week, and impactful work.
- Other info: Great opportunity for leadership and strategic decision-making.
- Why this job: Make a real difference in local communities by improving homes and services.
- Qualifications: Degree or equivalent experience in construction or property management required.
The predicted salary is between 45000 - 55000 £ per year.
Loughborough Estate Management Board (LEMB) is a resident-led housing management organisation providing housing, repairs, and estate services to the local community. Working in partnership with Lambeth Council, LEMB is committed to delivering safe, high-quality homes and excellent customer service while ensuring value for money and compliance with all regulatory requirements.
Position: Repairs Manager
Reports to: Neighbourhood Services Director
Responsible for: Multi-Trades Team, NICEIC Electrician, Caretaker/Store Person, Gas Engineers, and Surveyor
Hours: 37 hours per week
Day-to-Day Duties
- Lead and manage the Repairs and Asset Management Team, ensuring an efficient, customer-focused repairs and maintenance service.
- Oversee responsive repairs, planned maintenance programmes, and contractor performance across the estate.
- Manage repairs budgets, monitor expenditure, and identify opportunities to improve value for money.
- Procure, tender, and manage repairs and maintenance contracts, ensuring compliance with procurement requirements.
- Ensure statutory compliance relating to gas safety, fire safety, health and safety, risk assessments, COSHH, and CDM regulations.
- Monitor property condition and develop planned maintenance and cyclical works programmes.
- Investigate and respond to complaints, complex enquiries, Ombudsman cases, and stakeholder correspondence.
- Produce reports and performance updates for senior management, the Board, and external stakeholders.
- Support capital works projects and represent LEMB at project meetings.
- Manage, coach, and develop staff, including recruitment, induction, training, and performance management.
- Deputise for the Neighbourhood Services Director when required.
Requirements
Qualifications
- Degree or equivalent qualification, professional experience, or technical expertise in construction, asset management, property maintenance, housing, or a related field.
Experience
- 5–7 years' experience in a repairs, maintenance, asset management, or property services leadership role.
- Experience managing contractors, procurement processes, and maintenance budgets.
- Experience leading and developing operational teams.
- Experience monitoring compliance and delivering statutory health and safety requirements.
Skills & Knowledge
- Strong understanding of repairs and maintenance operations, procurement, schedules of rates (SOR), and contract management.
- Knowledge of gas safety, fire safety, health and safety legislation, risk assessments, COSHH, and CDM regulations.
- Excellent leadership, communication, and problem-solving skills.
- Ability to manage budgets, analyse performance, and implement service improvements.
- Competent in Microsoft Office and IT-based management systems.
- Strong organisational skills with the ability to prioritise workload and meet deadlines.
Benefits
- Opportunity to lead a key service within a resident-focused housing organisation.
- Direct responsibility for improving homes, estate services, and resident satisfaction.
- Management and leadership experience within a senior operational role.
- Professional development and training opportunities.
- 37-hour working week.
- Opportunity to contribute to strategic decision-making as part of the management team.
- Meaningful work supporting local communities and maintaining safe, high-quality homes.
Repairs Manager in Loughborough employer: Loughborough Estate Management Board
Loughborough Estate Management Board (LEMB) is an exceptional employer that prioritises community engagement and employee development. As a Repairs Manager, you will lead a dedicated team in delivering high-quality housing services while enjoying a supportive work culture that values professional growth and offers meaningful opportunities to make a positive impact in the local community. With a focus on compliance and customer satisfaction, LEMB provides a fulfilling environment for those passionate about improving homes and enhancing resident experiences.
Contact Details:
Loughborough Estate Management Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Manager in Loughborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and repairs sector. Attend local events or join online forums where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or a presentation that highlights your achievements in repairs management. This could be a game-changer during interviews, as it gives potential employers a clear picture of what you bring to the table.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on common questions related to repairs management and your leadership experience. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your qualifications. Plus, it shows us you're genuinely interested in joining our team at LEMB!
We think you need these skills to ace Repairs Manager in Loughborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and any relevant qualifications that align with the Repairs Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Repairs Manager position. Share specific examples of how you've successfully managed repairs and maintenance teams in the past.
Showcase Your Problem-Solving Skills:In your application, mention instances where you've tackled complex issues or improved processes. We love candidates who can think on their feet and come up with innovative solutions!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Loughborough Estate Management Board
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance operations, especially around compliance with health and safety regulations. Familiarise yourself with the specific requirements of the role, like gas safety and fire safety legislation, so you can speak confidently about how you would manage these aspects.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing contractors. Think about times when you've successfully developed staff or improved service delivery. This will demonstrate your capability to lead the Repairs and Asset Management Team effectively.
✨Budget Savvy
Be ready to discuss your experience with managing budgets and procurement processes. Have specific examples of how you've identified cost-saving opportunities or improved value for money in previous roles. This will show that you understand the financial aspects of the position.
✨Engage with the Community Focus
Since this role is all about serving the local community, think about how you can convey your commitment to customer service and resident satisfaction. Prepare to discuss how you've handled complaints or complex enquiries in the past, as well as your approach to ensuring high-quality service delivery.
