Housing Services Officer - Tenant Care & Income Recovery (35h) in Loughborough

Housing Services Officer - Tenant Care & Income Recovery (35h) in Loughborough

Loughborough Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage properties, support tenants, recover arrears, and ensure a safe living environment.
  • Company: Loughborough Estate Management Board, dedicated to tenant care and community support.
  • Benefits: Supportive team, professional development opportunities, and a chance to make a difference.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Join a mission-driven team and help create safe, thriving communities.
  • Qualifications: Strong communication skills, degree or equivalent experience, and knowledge of housing legislation.

The predicted salary is between 30000 - 40000 £ per year.

Loughborough Estate Management Board seeks a Housing Services Officer to manage a portfolio of properties and provide support to tenants and leaseholders. The successful candidate will recover arrears, handle resident enquiries, and ensure a safe living environment.

This role requires strong communication skills, a degree or equivalent experience, and a good understanding of housing legislation. A supportive team environment and professional development opportunities are offered.

Housing Services Officer - Tenant Care & Income Recovery (35h) in Loughborough employer: Loughborough Estate Management Board

Loughborough Estate Management Board is an excellent employer, offering a supportive team environment where collaboration and professional growth are prioritised. With a focus on employee development and a commitment to ensuring a safe and welcoming community for tenants, this role provides meaningful opportunities to make a positive impact in housing services.

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Contact Details:

Loughborough Estate Management Board Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Services Officer - Tenant Care & Income Recovery (35h) in Loughborough

Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and understanding their values. We recommend practising common interview questions related to tenant care and income recovery so you can showcase your skills confidently.

Tip Number 3

Showcase your communication skills! During interviews, be sure to highlight your experience in handling resident enquiries and resolving issues. Use specific examples to demonstrate how you've made a positive impact in previous roles.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Housing Services Officer - Tenant Care & Income Recovery (35h) in Loughborough

Communication Skills
Understanding of Housing Legislation
Portfolio Management
Arrears Recovery
Resident Enquiry Handling
Problem-Solving Skills
Teamwork

Some tips for your application 🫡

Show Your Passion for Housing:When writing your application, let us see your enthusiasm for housing services! Share any relevant experiences or insights that demonstrate your commitment to supporting tenants and leaseholders.

Highlight Your Communication Skills:Since strong communication is key for this role, make sure to showcase your skills in your written application. Use clear and concise language, and provide examples of how you've effectively handled resident enquiries in the past.

Demonstrate Your Knowledge of Legislation:We want to know that you understand housing legislation! Include any relevant qualifications or experiences that show your familiarity with the laws and regulations that govern housing services.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Loughborough Estate Management Board

Know Your Housing Legislation

Make sure you brush up on the relevant housing legislation before your interview. Understanding the legal framework will not only show your expertise but also demonstrate your commitment to providing a safe living environment for tenants and leaseholders.

Prepare for Resident Enquiries

Think about common resident enquiries and how you would handle them. Practising responses to potential questions can help you feel more confident and articulate during the interview, showcasing your strong communication skills.

Showcase Your Experience

If you have previous experience in managing properties or dealing with tenant care, be ready to share specific examples. Highlighting your past successes in recovering arrears or resolving issues will make you stand out as a candidate.

Emphasise Teamwork and Development

Since the role offers a supportive team environment, express your enthusiasm for collaboration and professional development. Share any experiences where you’ve worked well in a team or pursued further training, showing that you’re keen to grow within the organisation.