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- Tasks: Lead a dynamic team in managing the Estates Helpdesk and administration functions.
- Company: Join Loughborough College Group, a leader in innovative education.
- Benefits: Enjoy a competitive salary, generous leave, and a supportive work environment.
- Why this job: Make a real difference in a fast-paced, inclusive workplace focused on excellence.
- Qualifications: Proactive attitude and strong customer service skills required.
- Other info: Opportunities for professional development and community volunteering available.
The predicted salary is between 30090 - 42000 £ per year.
The Estates department are looking for a proactive and customer focused Estates Helpdesk Supervisor to join their dynamic team. The post holder will provide the management and monitoring of the Estates administration function and Helpdesk system whilst supporting the Estates Compliance Manager.
The Estates team are committed to excellence and innovation, providing a safe, comfortable and inspiring environment for teaching and learning. We operate in a fast-paced environment where every team member plays a crucial role in our success. The hours for this role are 9am to 5pm, Monday to Friday, 37.5 hours per week.
Loughborough College Group is formed of Brooksby College, Loughborough College, Stephenson College and IGNITE Performing Arts. We have a vast curriculum across campuses offering challenging and engaging learning experiences for our students. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of the college.
We are proud to have achieved the Investor in Diversity award and we actively encourage applications from individuals who are currently under-represented and from all areas of the community. Alongside this, we are a disability confident employer, and we welcome everyone to consider becoming a part of our journey.
As well as our commitment to your professional and personal development, we also offer a generous benefits package including:
- A competitive pension scheme
- Cycle-to-work scheme
- On-site parking
- Access to healthcare scheme
- Subsidised nursery fees
- Up to 25 days annual leave per year
- Additional annual leave available
- Generous Maternity/Paternity pay
- Fantastic CPD and inclusive resources for development
- Well-being hours
- Opportunities for volunteering within local community and charities
We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to assist with mental health and wellbeing for staff from different backgrounds.
The successful candidate will be employed by The Leicestershire College, a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at one of the campuses of Loughborough College Group.
Loughborough College Group is committed to safeguarding and promoting the welfare of all students and expects all staff to share this commitment. Please note, all applicants will be subject to an enhanced DBS check.
Estates Helpdesk Supervisor - Leicestershire in Sutton in Ashfield employer: Loughborough College
Contact Detail:
Loughborough College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Helpdesk Supervisor - Leicestershire in Sutton in Ashfield
✨Tip Number 1
Network like a pro! Reach out to current employees at Loughborough College Group on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the Estates department's recent projects and initiatives. Show us that you're not just interested in the role, but also in how you can contribute to their commitment to excellence and innovation.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on how your skills align with the fast-paced environment and customer-focused approach of the Estates team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our dynamic team.
We think you need these skills to ace Estates Helpdesk Supervisor - Leicestershire in Sutton in Ashfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Estates Helpdesk Supervisor role. Highlight your relevant experience in managing helpdesk systems and your customer service skills, as these are key to impressing us!
Show Your Passion: Let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about contributing to a dynamic team and enhancing the learning environment for students.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate well-structured applications that get straight to the point while showcasing your qualifications.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with Loughborough College Group.
How to prepare for a job interview at Loughborough College
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Estates Helpdesk Supervisor role. Familiarise yourself with the responsibilities, such as managing the Helpdesk system and supporting the Estates Compliance Manager. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Focus
Since this role is customer-focused, prepare examples of how you've provided excellent service in previous positions. Think about specific situations where you resolved issues or improved processes, and be ready to share these stories during the interview.
✨Emphasise Teamwork and Collaboration
The Estates team values collaboration, so highlight your experience working in dynamic teams. Discuss how you contribute to a positive team environment and how you can support your colleagues in achieving shared goals.
✨Prepare Questions About Diversity and Inclusion
Loughborough College Group is committed to diversity and inclusion. Prepare thoughtful questions about their initiatives and how they foster an inclusive workplace. This shows that you align with their values and are genuinely interested in being part of their community.
