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- Tasks: Lead a dynamic team in managing the Estates Helpdesk and administration functions.
- Company: Join Loughborough College Group, a leader in innovative education.
- Benefits: Enjoy a competitive salary, generous leave, and a supportive work environment.
- Why this job: Make a real difference in a fast-paced, collaborative setting focused on excellence.
- Qualifications: Proactive attitude and strong customer service skills required.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 30090 - 30090 £ per year.
The Estates department are looking for a proactive and customer focused Estates Helpdesk Supervisor to join their dynamic team. The post holder will provide the management and monitoring of the Estates administration function and Helpdesk system whilst supporting the Estates Compliance Manager.
The Estates team are committed to excellence and innovation, providing a safe, comfortable and inspiring environment for teaching and learning. We operate in a fast-paced environment where every team member plays a crucial role in our success. The hours for this role are 9am to 5pm, Monday to Friday, 37.5 hours per week.
Loughborough College Group is formed of Brooksby College, Loughborough College, Stephenson College and IGNITE Performing Arts. We have a vast curriculum across campuses offering challenging and engaging learning experiences for our students. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of the college. We are proud to have achieved the Investor in Diversity award and we actively encourage applications from individuals who are currently under-represented and from all areas of the community. Alongside this, we are a disability confident employer, and we welcome everyone to consider becoming a part of our journey.
As well as our commitment to your professional and personal development, we also offer a generous benefits package including:
- A competitive pension scheme
- Cycle-to-work scheme
- On-site parking
- Access to healthcare scheme
- Subsidised nursery fees
- Up to 25 days annual leave per year
- Additional annual leave available
- Generous Maternity/Paternity pay
- Fantastic CPD and inclusive resources for development
- Well-being hours
- Opportunities for volunteering within local community and charities
We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to assist with mental health and wellbeing for staff from different backgrounds.
The successful candidate will be employed by The Leicestershire College, a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at one of the campuses of Loughborough College Group. Kindly be advised that we are unable to provide skilled worker sponsorship for this position. Applicants must have the right to work in the country without the need for sponsorship.
Loughborough College Group is committed to safeguarding and promoting the welfare of all students and expects all staff to share this commitment. Please note, all applicants will be subject to an enhanced DBS check.
Estates Helpdesk Supervisor - Leicestershire in South Holland employer: Loughborough College
Contact Detail:
Loughborough College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Helpdesk Supervisor - Leicestershire in South Holland
✨Tip Number 1
Network like a pro! Reach out to current employees at Loughborough College Group on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Prepare for the interview by researching the Estates department's recent projects and initiatives. Show us that you're not just interested in the role, but also in how you can contribute to their success.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Confidence is key, and we want you to shine when discussing your customer-focused approach and management skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our dynamic team.
We think you need these skills to ace Estates Helpdesk Supervisor - Leicestershire in South Holland
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your proactive and customer-focused attitude aligns with our commitment to excellence in the Estates department.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We love seeing how your skills can contribute to our dynamic team and help us provide a safe and inspiring environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Loughborough College Group.
How to prepare for a job interview at Loughborough College
✨Know Your Stuff
Make sure you understand the role of an Estates Helpdesk Supervisor inside out. Familiarise yourself with the responsibilities mentioned in the job description, especially around managing the Helpdesk system and supporting the Estates Compliance Manager. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Focus
Since this role is all about being proactive and customer-focused, think of examples from your past experiences where you've excelled in customer service. Be ready to discuss how you handled challenging situations and what steps you took to ensure customer satisfaction.
✨Emphasise Teamwork
The Estates team thrives on collaboration, so be prepared to talk about your experience working in a team environment. Share specific instances where you contributed to a team's success or helped resolve conflicts, highlighting your ability to work well with others.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the challenges they face, or their commitment to diversity and inclusion. This shows that you’re not just interested in the job, but also in how you can contribute to their mission and values.
