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- Tasks: Manage exams administration, databases, and provide excellent customer service.
- Company: Join the dynamic Loughborough College Group with a focus on inclusivity.
- Benefits: Enjoy a competitive salary, generous leave, and well-being support.
- Other info: Flexible working arrangements and opportunities for community volunteering.
- Why this job: Make a real impact in education while developing your skills in a supportive environment.
- Qualifications: High IT skills, attention to detail, and strong customer service focus.
The predicted salary is between 28896 - 28896 £ per year.
The Leicestershire College is looking for a professional, conscientious and flexible senior administrator to work in its Examinations office. This role will involve working with a variety of databases as well as the standard Office products. You will be communicating with a wide variety of people across the business, students and external via telephone, email, Teams and face to face.
The successful candidate will have high level IT skills, excellent attention to detail, a significant customer service focus and the ability to adapt to quickly changing priorities and workload. This is a fantastic opportunity for someone interested in systems, data and providing excellent customer service and to develop their knowledge and experience.
Loughborough College Group is formed of Brooksby College, Loughborough College, Stephenson College and IGNITE Performing Arts. We have a vast curriculum across campuses offering challenging and engaging learning experiences for our students. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of the college. We are proud to have achieved the Investor in Diversity award and we actively encourage applications from individuals who are currently under-represented and from all areas of the community. Alongside this, we are a disability confident employer, and we welcome everyone to consider becoming a part of our journey.
As well as our commitment to your professional and personal development, we also offer a generous benefits package including:
- Cycle-to-work scheme
- On-site parking
- Access to healthcare scheme
- Subsidised nursery fees
- Up to 25 days annual leave per year
- Additional annual leave available
- Generous Maternity/Paternity pay
- Fantastic CPD and inclusive resources for development
- Well-being hours
- Opportunities of volunteering within local community and charities
We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to support with mental health and wellbeing for staff from different backgrounds.
The successful candidate will be employed by The Leicestershire College, a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at one of the campuses of Loughborough College Group.
Kindly be advised that we are unable to provide skilled worker sponsorship for this position. Applicants must have the right to work in the country without the need for sponsorship. Loughborough College Group is committed to safeguarding and promoting the welfare of all students and expects all staff to share this commitment. Please note, all applicants will be subject to an enhanced DBS check.
Senior Exams Administrator - Brooksby College - Leicestershire in Ryton on Dunsmore employer: Loughborough College
Contact Detail:
Loughborough College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Exams Administrator - Brooksby College - Leicestershire in Ryton on Dunsmore
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Brooksby College on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to administration and customer service. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Show off our tech skills! Since this role involves databases and Office products, we should be ready to discuss our experience with these tools. Maybe even bring examples of how we've used them effectively in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or additional roles that might pop up.
We think you need these skills to ace Senior Exams Administrator - Brooksby College - Leicestershire in Ryton on Dunsmore
Some tips for your application 🫡
Show Off Your IT Skills: Make sure to highlight your high-level IT skills in your application. Mention any experience you have with databases and Office products, as these are key for the Senior Exams Administrator role.
Attention to Detail is Key: We can't stress this enough! Pay close attention to your application details. Typos or errors can give the wrong impression, so double-check everything before hitting send.
Customer Service Focus: Since this role involves communicating with a variety of people, showcase your customer service experience. Share examples of how you've provided excellent service in past roles to demonstrate your fit for the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Loughborough College
✨Know Your Stuff
Make sure you’re familiar with the role of a Senior Exams Administrator. Brush up on your knowledge of databases and Office products, as well as any relevant policies or procedures related to examinations. This will show that you’re serious about the position and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves communicating with students and staff, be prepared to discuss your customer service experience. Think of specific examples where you’ve gone above and beyond to help someone, especially in a busy or challenging situation. This will highlight your ability to adapt to changing priorities.
✨Prepare for Scenario Questions
Expect questions that assess how you handle various situations, especially those involving tight deadlines or conflicting demands. Practice answering these types of questions using the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the challenges the Examinations office is currently facing, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.