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- Tasks: Lead a dynamic team in managing the Estates Helpdesk and administration functions.
- Company: Join Loughborough College Group, a leader in innovative education.
- Benefits: Enjoy a competitive salary, generous leave, and a supportive work environment.
- Why this job: Make a real difference in a fast-paced, inclusive workplace focused on excellence.
- Qualifications: Proactive attitude and strong customer service skills required.
- Other info: Flexible working arrangements and opportunities for personal development available.
The predicted salary is between 30090 - 30090 £ per year.
The Estates department are looking for a proactive and customer focused Estates Helpdesk Supervisor to join their dynamic team. The post holder will provide the management and monitoring of the Estates administration function and Helpdesk system whilst supporting the Estates Compliance Manager.
The Estates team are committed to excellence and innovation, providing a safe, comfortable and inspiring environment for teaching and learning. We operate in a fast-paced environment where every team member plays a crucial role in our success. The hours for this role are 9am to 5pm, Monday to Friday, 37.5 hours per week.
Loughborough College Group is formed of Brooksby College, Loughborough College, Stephenson College and IGNITE Performing Arts. We have a vast curriculum across campuses offering challenging and engaging learning experiences for our students. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of the college.
We are proud to have achieved the Investor in Diversity award and we actively encourage applications from individuals who are currently under-represented and from all areas of the community. Alongside this, we are a disability confident employer, and we welcome everyone to consider becoming a part of our journey.
As well as our commitment to your professional and personal development, we also offer a generous benefits package including:
- A competitive pension scheme
- Cycle-to-work scheme
- On-site parking
- Access to healthcare scheme
- Subsidised nursery fees
- Up to 25 days annual leave per year
- Additional annual leave available
- Generous Maternity/Paternity pay
- Fantastic CPD and inclusive resources for development
- Well-being hours
- Opportunities for volunteering within local community and charities
We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to assist with mental health and wellbeing for staff from different backgrounds.
The successful candidate will be employed by The Leicestershire College, a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at one of the campuses of Loughborough College Group. Kindly be advised that we are unable to provide skilled worker sponsorship for this position. Applicants must have the right to work in the country without the need for sponsorship.
Loughborough College Group is committed to safeguarding and promoting the welfare of all students and expects all staff to share this commitment. Please note, all applicants will be subject to an enhanced DBS check.
Estates Helpdesk Supervisor - Leicestershire in Glenfield employer: Loughborough College
Contact Detail:
Loughborough College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Helpdesk Supervisor - Leicestershire in Glenfield
✨Tip Number 1
Network like a pro! Reach out to current employees at Loughborough College Group on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Prepare for the interview by researching the Estates department's recent projects and initiatives. Show us that you're not just interested in the role, but also in how you can contribute to their commitment to excellence and innovation.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on how your skills align with the fast-paced environment and customer-focused approach of the Estates team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our dynamic team.
We think you need these skills to ace Estates Helpdesk Supervisor - Leicestershire in Glenfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Estates Helpdesk Supervisor role. Highlight your customer service skills and any relevant experience in managing helpdesk systems or administration functions. We want to see how you fit into our dynamic team!
Showcase Your Proactivity: In your application, emphasise your proactive approach to problem-solving and your ability to work in a fast-paced environment. We love candidates who can take initiative and contribute to our commitment to excellence and innovation.
Be Authentic: Let your personality shine through in your written application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for creating safe and inspiring learning environments!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Loughborough College
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Estates Helpdesk Supervisor role. Familiarise yourself with the responsibilities, especially around managing the Helpdesk system and supporting the Estates Compliance Manager. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Focus
Since this role is customer-focused, prepare examples of how you've provided excellent service in previous positions. Think about specific situations where you resolved issues or improved processes for customers. This will demonstrate your proactive approach and commitment to excellence.
✨Emphasise Teamwork and Collaboration
The Estates team values collaboration, so be ready to discuss your experience working in dynamic teams. Share stories that highlight your ability to work well with others, adapt to fast-paced environments, and contribute to a positive team culture. This will align with their commitment to innovation and teamwork.
✨Prepare Questions About Diversity and Inclusion
Loughborough College Group is committed to diversity and inclusion, so come prepared with thoughtful questions about their initiatives. This shows that you value an inclusive workplace and are keen to contribute to their mission. It also gives you insight into their culture and how you can fit in.
