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- Tasks: Lead the Estates Helpdesk team and ensure smooth operations in a dynamic environment.
- Company: Join Loughborough College Group, a diverse and inclusive educational institution.
- Benefits: Enjoy a competitive salary, generous leave, and a supportive workplace culture.
- Why this job: Make a real impact in a role that supports teaching and learning excellence.
- Qualifications: Experience in administration and customer service is essential.
- Other info: Flexible working arrangements and opportunities for personal development await you.
The predicted salary is between 28881 - 28881 £ per year.
The Estates department are looking for a proactive and customer focused Estates Helpdesk Supervisor to join their dynamic team. The post holder will provide the management and monitoring of the Estates administration function and Helpdesk system whilst supporting the Estates Compliance Manager.
The Estates team are committed to excellence and innovation, providing a safe, comfortable and inspiring environment for teaching and learning. We operate in a fast-paced environment where every team member plays a crucial role in our success. As we continue to grow, we are seeking maternity cover from a dedicated Contractor Control Officer to ensure smooth operations and compliance with contractor agreements.
The hours for this role are 9am to 5pm, Monday to Friday, 37.5 hours per week.
Loughborough College Group is formed of Brooksby College, Loughborough College, Stephenson College and IGNITE Performing Arts. We have a vast curriculum across campuses offering challenging and engaging learning experiences for our students. We are consistently investing in providing our learners and employees with an outstanding and unrivalled range of modern facilities and resources.
Loughborough College Group is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of the college. We are proud to have achieved the Investor in Diversity award and we actively encourage applications from individuals who are currently under-represented and from all areas of the community. Alongside this, we are a disability confident employer, and we welcome everyone to consider becoming a part of our journey.
As well as our commitment to your professional and personal development, we also offer a generous benefits package including:
- A competitive pension scheme
- Cycle-to-work scheme
- On-site parking
- Access to healthcare scheme
- Subsidised nursery fees
- Up to 25 days annual leave per year
- Additional annual leave available
- Generous Maternity/Paternity pay
- Fantastic CPD and inclusive resources for development
- Well-being hours
- Opportunities for volunteering within local community and charities
We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to assist with mental health and wellbeing for staff from different backgrounds.
The successful candidate will be employed by The Leicestershire College, a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at one of the campuses of Loughborough College Group.
Kindly be advised that we are unable to provide skilled worker sponsorship for this position. Applicants must have the right to work in the country without the need for sponsorship.
Loughborough College Group is committed to safeguarding and promoting the welfare of all students and expects all staff to share this commitment. Please note, all applicants will be subject to an enhanced DBS check.
If you require any support to apply for this job, please email.
Estates Helpdesk Supervisor - Leicestershire employer: Loughborough College
Contact Detail:
Loughborough College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Helpdesk Supervisor - Leicestershire
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Loughborough College Group on LinkedIn. A friendly chat can give us insider info about the role and help us stand out when we apply.
✨Tip Number 2
Prepare for the interview by researching the Estates department's recent projects. Showing that we know our stuff will impress the hiring team and demonstrate our genuine interest in the position.
✨Tip Number 3
Practice common interview questions with a mate. We can even throw in some role-specific scenarios to get comfortable discussing how we’d handle challenges as an Estates Helpdesk Supervisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team at Loughborough College Group.
We think you need these skills to ace Estates Helpdesk Supervisor - Leicestershire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estates Helpdesk Supervisor role. Highlight relevant experience and skills that match the job description, like management and customer service. We want to see how you can contribute to our dynamic team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our commitment to excellence and innovation. Let us know what makes you the perfect fit for our team.
Showcase Your Soft Skills: In a fast-paced environment like ours, soft skills are just as important as technical ones. Make sure to mention your proactive approach, communication skills, and ability to work collaboratively. We love team players who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Loughborough College
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Estates Helpdesk Supervisor role. Familiarise yourself with the key responsibilities and how they align with the department's goals. This will help you articulate how your skills and experience can contribute to their commitment to excellence and innovation.
✨Showcase Your Customer Focus
Since the role is customer-focused, prepare examples of how you've successfully managed customer interactions in the past. Think about specific situations where you resolved issues or improved service delivery, as this will demonstrate your proactive approach and ability to thrive in a fast-paced environment.
✨Highlight Your Team Spirit
The Estates team values collaboration, so be ready to discuss your experience working in teams. Share stories that illustrate your ability to support colleagues and contribute to a positive workplace culture. This will show that you’re not just a great individual contributor but also a team player who aligns with their inclusive ethos.
✨Prepare Questions About Development Opportunities
Given the emphasis on professional and personal development, come prepared with questions about training and growth within the role. This shows your enthusiasm for continuous improvement and your interest in contributing to the college's mission of providing outstanding learning experiences.
