Waiting Staff
Key responsibilities
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Welcome guests warmly and provide attentive, professional service.
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Present menus and explain dishes, drinks and daily specials.
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Take accurate food and beverage orders.
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Serve food and drinks efficiently and in accordance with resort standards.
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Respond promptly to guest requests and resolve concerns appropriately.
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Maintain excellent knowledge of menus, allergens and dietary requirements.
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Prepare and reset tables to the required standard.
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Process guest bills and payments accurately where required.
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Maintain clean, organised and well-presented dining and service areas.
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Communicate effectively with kitchen, bar and management teams.
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Follow food hygiene, health and safety, licensing and resort procedures.
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Support colleagues across the Food & Beverage department during busy periods.
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Undertake any other reasonable duties associated with the role.
About you
The successful candidate will:
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Have a warm, welcoming and guest-focused approach.
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Be confident communicating with guests and colleagues.
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Be reliable, punctual and well presented.
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Work effectively as part of a team.
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Remain calm and professional in a busy environment.
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Demonstrate strong attention to detail.
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Be willing to work flexible shifts, including evenings, weekends and public holidays.
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Have previous experience in hospitality or customer service, although this is not essential.
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Have the right to work in the UK.
What we offer
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The opportunity to work within a prestigious five-star resort.
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Full training and ongoing development.
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A supportive and welcoming team environment.
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Opportunities for career progression within the resort.
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Competitive rates of pay.
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Employee benefits and resort discounts, subject to eligibility.
Lough Erne Resort is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
About the role
Waiter/Waitress – Lough Erne Resort
Location: Lough Erne Resort, Enniskillen
Department: Food & Beverage
Contract: Full-time and part-time opportunities available
Hours: Flexible working, including evenings, weekends and public holidays
About the role
Lough Erne Resort is seeking friendly, professional and enthusiastic waiting staff to join our Food & Beverage team.
As a Waiter/Waitress, you will help deliver the exceptional service expected at a five-star resort. You will welcome guests, take food and beverage orders, serve meals and drinks, and ensure every guest enjoys a memorable dining experience.
Previous hospitality experience is desirable but not essential, as full training will be provided. We are looking for people with a positive attitude, excellent communication skills and a genuine passion for looking after guests.
About the company
Winner of Hotel of the Year, Lough Erne Resort, is a luxurious 5-Star hotel in Enniskillen, the gateway to North West Ireland. Nestled on a 600 acre peninsula with spectacular views of the Fermanagh Lakelands and The Faldo Course, it's clear to see why Lough Erne Resort is renowned as one of the finest 5 Star hotels Northern Ireland has to offer.
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Waiting Staff in Enniskillen employer: Lough Erne Resort
Lough Erne Resort is an exceptional employer that prioritises employee satisfaction and growth, offering a vibrant work culture where teamwork and customer service excellence thrive. With competitive pay, generous staff discounts, and comprehensive training opportunities, this luxury resort provides a rewarding environment for those looking to develop their careers in the hospitality industry while enjoying the stunning surroundings of Northern Ireland.
