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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join the prestigious Lough Erne Resort, known for its exceptional service.
- Benefits: Enjoy competitive pay, career growth, and a vibrant work environment.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Strong leadership and organisational skills; experience in hospitality is a plus.
- Other info: Dynamic role with opportunities for creativity and operational improvements.
The predicted salary is between 36000 - 60000 £ per year.
Lough Erne Resort is currently recruiting for a Full-Time Executive Housekeeper to lead our housekeeping department. This role plays a key part in delivering an outstanding guest experience by maintaining the highest standards of cleanliness, presentation, and operational efficiency across the resort, while inspiring and managing a large, diverse team.
The role of the Executive Housekeeper includes:
- Supervising all housekeeping employees, recruitment, planning and assigning work assignments, providing training for newly recruited employees, auditing and inspecting housekeeping teams' performance, and requisitioning supplies.
- Managing the department budget and budget controlling for the department.
Duties and Responsibilities:
- Planning the work for the housekeeping department and distributing assignments accordingly.
- Assigning regular duties and special duties for the housekeeping staff.
- Scheduling employees and assigning extra days off according to occupancy forecast.
- Maintaining a time logbook of all employees within the department.
- Recruiting and training new employees, assigning them to work with experienced help, and checking on their work occasionally.
- Maintaining a lost-and-found department and being responsible for all lost-and-found items.
- Determining the rightful owner of lost items and sending correspondences.
Responsibility & Authority:
- Responsible for cleanliness, orderliness, and appearance of the entire Resort.
- Ensuring that rooms are made as per company standard.
- Preparing the Annual Housekeeping Budget.
- Maintaining stock of guest supplies, cleaning supplies, linen, and uniform.
- Organising inventories with Accounts and General Store for linen, uniform, and fixed assets.
- Developing and implementing Housekeeping systems and procedures.
- Preparing reports for management information.
- Assisting the Purchase department in selecting suppliers for items related to Housekeeping.
- Attending to and resolving guest complaints.
- Organising on-the-job training and evaluating its effectiveness.
- Approval of the SOP of the department.
- Actively recruiting new Team Members.
- Serving as Duty Manager when rotated.
- Conducting daily inspections of public areas and employee areas.
- Holding daily briefings of Supervisors.
- Coordinating the preventive maintenance schedule of rooms and public areas with the maintenance department.
- Immediately attending to guest requests.
Prerequisites:
- Strong leadership abilities and organisational skills.
- Entrepreneurial mindset, able to think outside the box and drive change.
- Able to look for operational efficiencies/synergies across the network.
Executive Housekeeper in Enniskillen employer: Lough Erne Resort
Contact Detail:
Lough Erne Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Housekeeper in Enniskillen
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Executive Housekeeper role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Lough Erne Resort and its values. Show us that you understand what it takes to maintain high standards of cleanliness and guest satisfaction. Tailor your responses to highlight your leadership skills and experience in managing diverse teams.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to the hiring team at Lough Erne Resort through our website. Express your interest in the Executive Housekeeper position and share how your skills align with their needs.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and remind them why you’d be a great fit for the housekeeping department.
We think you need these skills to ace Executive Housekeeper in Enniskillen
Some tips for your application 🫡
Show Your Leadership Skills: As an Executive Housekeeper, we want to see your strong leadership abilities shine through in your application. Share examples of how you've inspired and managed teams in the past, and don't forget to highlight any innovative changes you've implemented!
Be Detail-Oriented: This role is all about maintaining high standards of cleanliness and presentation. Make sure your application reflects your attention to detail—proofread for any typos or errors, and ensure your layout is neat and professional.
Demonstrate Your Organisational Skills: We love candidates who can juggle multiple tasks efficiently! In your application, mention any experience you have with planning, scheduling, or managing budgets. This will show us that you're ready to handle the responsibilities of the Executive Housekeeper role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Lough Erne Resort!
How to prepare for a job interview at Lough Erne Resort
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Executive Housekeeper. Familiarise yourself with the key duties like managing budgets, training staff, and maintaining cleanliness standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As an Executive Housekeeper, strong leadership is crucial. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved operational efficiency. This will highlight your ability to inspire and manage a diverse team effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, such as guest complaints or staff performance issues. Think of relevant scenarios from your previous roles and how you tackled them. This will showcase your problem-solving skills and ability to maintain high standards under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the resort's housekeeping systems or team dynamics. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Plus, it leaves a positive impression on the interviewers!
