Business Development Programme Manager in Plymouth

The Development Team within the Finance Directorate is seeking a Business Development Programme Manager. Livewell Southwest first developed its business development and commercial strategy in 2021, guiding how the organisation identifies, assesses and delivers commercial and income-generating opportunities alongside its core NHS and local authority contracts. This role plays a key part in supporting that ambition.

The post holder will support the proactive identification, assessment and development of new business and commercial opportunities, including horizon scanning, market research, opportunity validation, business case and option appraisal development, and coordination of tender and bid activity. Alongside the commercial focus, the role requires strong programme and project management capability to plan, deliver, monitor and review complex commercial and corporate projects. The post holder will work closely with operational, corporate and clinical colleagues to scope, design and deliver projects, support change processes and identify and mitigate risks.

This is a varied and influential role, well suited to someone who enjoys working across organisational boundaries and translating ideas and opportunities into deliverable programmes of work.

Main duties of the job

• Utilise programme and project management skills to plan, deliver, monitor and review commercial development, income generation and corporate projects within the Commercial Development portfolio.
• Horizon scan for new business and commercial opportunities, assess and validate their potential, and support the development of business cases and option appraisals.
• Support and coordinate tender and bid activity, including reviewing relevant portals and working with subject matter experts to develop high-quality submissions.
• Develop innovative approaches to internal business opportunities and support their progression into deliverable projects.
• Work closely with operational, corporate and clinical colleagues to scope, design and deliver projects, advise on change processes and identify and mitigate risks.
• Provide project management coaching, experience and guidance to colleagues whose projects they support.

All Livewell Southwest staff are expected to be able and willing to work across a 7-day service. Job Share(s) Considered.

Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.

About Us

Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, West Devon and parts of Devon and Cornwall. We are committed to improving health outcomes, reducing inequalities and supporting our communities to live well.

Livewell Southwest values its staff and makes investment in their development a priority. We currently offer a wide range of development opportunities, including:

• A minimum of three days protected CPD for registered staff
• Development pathways for unregistered staff from apprentice to bands 2, 3 and 4 and for registered staff in bands 5, 6, 7 and 8
• Leadership programmes
• Coaching and mentoring
• Medicines Management, leg Ulcer Management and Assessment Training
• Access and funding for training including Care Certificate, Assistant Practitioners Course and Scholarship Into Nurse Training
• Robust Preceptorship
• An induction programme tailored to your needs
• Relocation package may be considered for the right candidate for certain roles

Livewell Southwest can allow existing members of the NHS Pension Scheme to continue their membership when they join the organisation.

Job responsibilities

• Provide challenge and scrutiny to projects, including commercial development and income generation initiatives, to ensure agreed outputs and capability will be delivered in support of wider organisational objectives.
• Analyse and interpret sensitive and highly complex information, including financial and commercial data, and take appropriate action and provide advice aligned to strategic aims and performance targets.
• Direct others to complete relevant analysis to support decision making.
• Understand and communicate complex information clearly and facilitate understanding among a wide range of stakeholders.
• Interpret and communicate performance and financial information to support understanding of interdependencies across programmes, projects and commercial activity.

Planning and Organisational Skills

• Identify and plan own professional development needs.
• Plan and prioritise own work and that of project teams.
• Undertake cost/benefit analysis of expenditure and support the management of budgets where required.
• Support the development of a robust programme environment for commercial and corporate projects, ensuring effective systems for project development, tracking and reporting.
• Identify, assess and plan for risks and opportunities within programmes and projects.
• Support, advise on and plan delivery of change initiatives across operational and organisation-wide settings.

Policy and Service Development Implementation

• Work with senior leaders to identify, shape and prioritise corporate and commercial project opportunities.
• Contribute to and ensure compliance with best practice in project and programme management.
• Lead and contribute to policy development where required.
• Make clear, evidence-based recommendations to decision makers.
• Present complex ideas and concepts to a wide range of stakeholders, including clinical, operational and executive colleagues.

Financial

• Work closely with finance and information colleagues, including the Commercial Development Team, to develop performance management frameworks that support continuous improvement and identification of pipeline opportunities.
• Work with finance colleagues to test and validate financial assumptions at all stages of programme and project delivery.
• Develop option appraisals and make recommendations.
• Undertake cost/benefit analysis and financial modelling.
• Analyse financial data and make recommendations to improve financial sustainability and value for money.

Organisational Development and Delivering Training

• Coach members of the Commercial Development Team and wider organisation as required.
• Coach operational and clinical managers to embed best practice in project and change management.

Information Resources

• Work with the Performance and Information Team to develop programme dashboards that evidence delivery of commercial and corporate objectives.
• Undertake complex activity and financial analysis to support option appraisal and project assurance.

Research and Development

• Apply best practice in project, change and workforce management across the Income Generation portfolio.
• Review emerging research, evidence and benchmarking to support implementation of new projects aligned to Livewell Southwest strategic aims.
• Maintain own knowledge of best practice and current evidence.

Professional

• Deputise for the Commercial Development Manager as required.
• Carry out any other reasonable duties commensurate with the role, as delegated by the Commercial Development Manager.
• Undertake personal development and training to meet the requirements of the role.

Procurement / Contractual

• Coordinate bid, procurement and governance processes in support of tenders for the benefit of Livewell Southwest and its strategic partners.
• Coordinate the development of business cases and bid submissions for new contracts, working with subject matter experts and commercial colleagues where appropriate.

Communications and Relationships

• Foster effective and supportive relationships with operational teams and external stakeholders to enable delivery of agreed outcomes.
• Work collaboratively with multi-disciplinary teams across Livewell Southwest.
• Represent the Commercial Development Team with external stakeholders where required.
• Participate confidently in Executive-led Steering Groups and liaise with Executive colleagues as necessary.
• Build credibility and effective working relationships with senior leaders to support delivery and adoption of new ways of working.
• Promote, negotiate and facilitate change and, where necessary, manage and resolve conflict constructively.
• Work effectively with high levels of complexity and translate this into clear, motivating and deliverable plans.
• Remain calm and professional when dealing with challenging or contentious issues.

Person Specification

Qualifications

• Essential: Project management qualifications or equivalent experience. Educated to degree or masters level or equivalent level of experience of working at a senior level in an area relevant to this role.
• Desirable: PRINCE2 or MSP trained. Change management qualification.

Experience

• Essential: Experience of managing large scale projects including definition, design and delivery. Ability to use email and internet. Ability to use advanced levels of Microsoft applications. To produce and give presentations to audiences of varying size, type and seniority. Advanced keyboard skills. Experience of developing option appraisal. Experience of cost/benefit analysis of expenditure and management of budgets. Experience of analysing a range of financial data and making recommendations in regard to improving financial position.
• Desirable: Experience of using improvement methodologies to deliver results. Experience of supporting or managing new business, commercial or income-generating opportunities. Experience of delivering complex projects within a health and social care provider. Experience of contributing to or coordinating tender submissions, bids or procurement processes.

Knowledge

• Essential: Programme management knowledge including cost, quality and risk management. Knowledge of improvement methodologies. Understanding of health and social care services to set own work in context.
• Desirable: Experience of using improvement methodologies to deliver results. Knowledge of lean improvement. Understanding of commissioning, procurement or contracting processes within the NHS or wider public sector. Knowledge of bid writing, tender development or business case preparation.

Specific skills

• Essential: Communication and Relationship Skills. Communicate, establish and maintain relationships. Motivate, negotiate, persuade, make presentations, train others, empathise, communicate unpleasant news sensitively and provide counselling and reassurance. Facilitate good working relationships with other colleagues across LSW and the wider health and social care community. Manage and navigate through ambiguity. Demonstrate flexible communication as appropriate to audience including with commissioners, clinical and non-clinical stakeholders and networking skills across departments. To be able to communicate effectively complex information to others. Able to manage conflict. Personable and credible.
• Desirable: Must be able to make decisions under pressure. Confidence in networking across departments and external organisations in support of business development or partnership working.

Personal Qualities and Attributes

• Essential: Demonstrates behaviours and attitudes that supports LSW. Demonstrates appropriate behaviours and attitudes that contribute to an organisational culture where people/patients are at the heart of everything we do. Articulate. Ability to work autonomously, self-starter. Team player.

Additional requirements

• Must be able to concentrate at a VDU for long periods. Ability to concentrate on reports and paperwork and manage unexpected interruptions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.