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- Tasks: Support customer reception, manage communications, and organise meetings.
- Company: Join a dynamic team focused on excellent service and communication.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Why this job: Be the face of the department and make a real difference in customer experience.
- Qualifications: Strong communication skills and ability to handle multiple tasks.
- Other info: Fast-paced environment with plenty of chances to develop your career.
The predicted salary is between 24000 - 36000 £ per year.
Provide support to customer and visitor reception areas, acting as the first point of enquiry and sign posting individuals to relevant information/service. Promote the image of the department, checking that notices and leaflets are up to date and well presented. Support the management team to ensure that internal and external communication systems are in place. Ensure that all complaints, compliments, concerns, comments and suggestions are appropriately recorded, and where possible resolved within level of role or escalated appropriately, supporting junior staff where necessary. Respond to telephone, email and written queries on behalf of the service area including call handling where appropriate as agreed with line manager.
Responsibilities:
- Arrange appointments, meetings and events on behalf of the service, making bookings where necessary and ensuring all equipment and documentation is available, in conjunction with line manager where required.
- Produce informal and formal minutes as an accurate record of meetings, in conjunction with line manager where required.
Administrative Supervisor/Secretary in Plymouth employer: Louder Than Words
Contact Detail:
Louder Than Words Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Supervisor/Secretary in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you get comfortable with common questions and refine your responses, making you feel more confident when it counts.
✨Tip Number 3
Show off your skills! When you get the chance, share examples of how you've handled customer queries or managed communications effectively. Highlighting your experience in these areas can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Administrative Supervisor/Secretary in Plymouth
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role involves a lot of communication, make sure your written application reflects your ability to convey information clearly and professionally. Use concise language and check for any typos or grammatical errors before hitting send!
Highlight Relevant Experience: We want to see how your past experiences align with the responsibilities listed in the job description. Be sure to mention any previous roles where you’ve handled customer queries, arranged meetings, or supported a team.
Be Personable and Professional: Your application should give us a sense of your personality! While maintaining professionalism, let your enthusiasm for the role shine through. A friendly tone can go a long way in making a great first impression.
Apply Through Our Website: To ensure your application gets to us quickly and efficiently, make sure to apply through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at Louder Than Words
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Supervisor/Secretary. Familiarise yourself with tasks like managing communication systems and handling queries. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers and team members, be prepared to discuss your communication style. Think of examples where you've effectively handled complaints or queries. Practising clear and concise responses will also help you shine during the interview.
✨Bring Evidence of Your Organisational Skills
As an Administrative Supervisor, you'll need to juggle multiple tasks. Bring along examples of how you've successfully arranged meetings or events in the past. Highlight any tools or methods you use to stay organised, as this will show your potential employer that you can manage their busy environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask about the department and its goals. This shows your interest in the role and helps you gauge if it's the right fit for you. Questions about team dynamics or how success is measured can lead to a great conversation.
