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- Tasks: Deliver engaging technical training to dealer technicians across Europe, both in classrooms and workshops.
- Company: Join a leading automotive manufacturer with a commitment to innovation and excellence.
- Benefits: Enjoy 25 days holiday, private healthcare, and an employee car ownership scheme.
- Other info: Dynamic role with travel opportunities and excellent career growth potential.
- Why this job: Make a real impact by developing the skills of technicians in the evolving automotive industry.
- Qualifications: Experience as a technician or trainer, with strong knowledge of modern vehicle systems.
The predicted salary is between 40000 - 50000 £ per year.
The Aftersales Technical Trainer is responsible for the development and delivery of high-quality technical training to the authorised dealer network across Europe. The role delivers both classroom-based theoretical training and hands-on workshop-based practical training, supporting technicians at all competency levels. In addition to delivering training, the role is accountable for creating, maintaining, and continuously improving training materials, ensuring they remain accurate, relevant, and aligned with current vehicle technologies and Aftersales priorities. Working closely with internal Technical Support Engineers, Field Service Engineers, and Regional Aftersales Managers, the role proactively identifies capability and skill gaps within the dealer network and develops targeted training and mentoring programmes to address them.
Key Responsibilities
- Training Delivery
- Deliver structured theoretical and practical technical training to dealer vehicle technicians across all competency levels, from entry-level to master technician.
- Provide training across relevant vehicle technologies, including ICE, Hybrid, and BEV platforms, in line with product strategy and market needs.
- Conduct training sessions at training centres, dealer workshops, and regional locations across Europe.
- Ensure training is delivered in a clear, engaging, and consistent manner, aligned with manufacturer standards and safety requirements.
- Training Development
- Develop, update, and maintain technical training materials, including course presentations, practical workshop exercises, technical reference documentation, and assessment and competency support materials.
- Ensure training content reflects current vehicle architecture and systems, known technical issues and repair methodologies, and feedback from Technical Support and Field Service teams.
- Continuously improve training effectiveness based on technician feedback, field experience, and performance outcomes.
- Capability Development & Mentoring
- Liaise closely with Technical Support Engineers to identify recurring issues, emerging trends, and skill gaps within the dealer network.
- Proactively design and deliver targeted training interventions to address identified gaps.
- Support the development of mentoring programmes for dealer technicians, enabling structured progression and knowledge transfer.
- Act as a technical coach and mentor where required, supporting technician development beyond formal classroom training.
- Technical Round Tables & Network Engagement
- Coordinate and support technical round table sessions across all regions in collaboration with Regional Field Service Engineers and Regional Aftersales Managers.
- Facilitate structured technical discussions focused on common technical challenges, best practice repair methodologies, and knowledge sharing across the network.
- Capture outputs and feedback from round tables to inform future training content and Aftersales strategy.
- General Responsibilities
- Act as a professional and credible technical representative of the manufacturer within the dealer network.
- Maintain accurate records of training delivery, attendance, and material updates in line with company processes.
- Work collaboratively with Aftersales, Technical Support, Engineering, Warranty, and Network teams to ensure alignment.
- Support the continuous improvement of Aftersales technical capability and repair quality across the network.
Skills and Experience
- Essential
- Proven experience as a Senior Technician, Master Technician, Technical Trainer, or equivalent within an automotive manufacturer or dealer environment.
- Strong technical knowledge across modern vehicle systems, including ICE, Hybrid, and BEV technologies.
- Demonstrated ability to explain complex technical concepts clearly to technicians with varying levels of experience.
- Experience delivering technical training, coaching, or mentoring in either a formal or informal setting.
- Strong organisational skills with the ability to manage multiple training activities across regions.
- Full driving licence and willingness to travel extensively across Europe.
- Desirable
- Formal qualification or certification in technical training or adult learning.
- High Voltage certification to an advanced level.
- Experience developing structured training programmes and materials.
- Previous experience working within an OEM Aftersales or technical support function.
Personal Attributes
- Highly motivated and self-directed, with a proactive approach to identifying and addressing training needs.
- Confident communicator with strong presentation and facilitation skills.
- Collaborative and approachable, with a strong commitment to supporting dealer partners.
- Professional, organised, and adaptable, with the ability to operate effectively in a dynamic, multi-market environment.
What we offer
- 25 days’ holiday plus bank holidays.
- Pension scheme access.
- Annual bonus - non contractual.
- Private Healthcare.
- Access to the Employee Car Ownership Scheme.
- Group income protection based on length of service.
- Family Friendly policies.
- Exclusive Employee discount, wellbeing and recognition platform.
Additional Information
- This role will be working from our Coventry office.
- This role will be working on-site, full time.
- Frequent travel might be required to visit different entities. Applicants must therefore possess the ability to travel freely without restrictions.
- Candidates must be eligible to work in the UK without VISA sponsorship.
Aftersales Technical Trainer in Coventry employer: Lotus UK
Contact Detail:
Lotus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Technical Trainer in Coventry
✨Tip Number 1
Network like a pro! Reach out to current employees in the company or industry. They can give you insider info and might even refer you, which can boost your chances of landing that Aftersales Technical Trainer role.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to explain complex concepts clearly, just like you would in a training session. Show them you can engage and educate, which is key for this role!
✨Tip Number 3
Don’t forget to showcase your experience with training materials! Bring examples of what you’ve developed or improved in the past. This will demonstrate your ability to create engaging content that aligns with current vehicle technologies.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to the continuous improvement of Aftersales technical capability.
We think you need these skills to ace Aftersales Technical Trainer in Coventry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience as a technician or trainer. We want to see how your skills align with the role of Aftersales Technical Trainer, so don’t hold back on showcasing your expertise!
Showcase Your Training Skills: Since this role involves delivering training, it’s crucial to demonstrate your ability to explain complex concepts clearly. Share examples of past training sessions you've conducted, and how you engaged with technicians of varying skill levels.
Highlight Your Technical Knowledge: We’re looking for someone with strong technical knowledge across modern vehicle systems. Make sure to mention your experience with ICE, Hybrid, and BEV technologies, and any specific projects or challenges you've tackled in these areas.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Lotus UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around ICE, Hybrid, and BEV technologies. Be ready to explain complex concepts clearly, as you'll need to demonstrate your ability to communicate effectively with technicians of varying experience levels.
✨Showcase Your Training Skills
Prepare to discuss your previous training experiences. Think about specific examples where you've successfully delivered training or mentoring. Highlight how you developed training materials and adapted them based on feedback, as this will show your commitment to continuous improvement.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage in a dialogue. Ask insightful questions about their current training programmes and how they identify skill gaps. This shows your proactive approach and genuine interest in the role.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you manage multiple training activities across different regions. Share examples of how you've kept track of training delivery and material updates, as strong organisational skills are key for this role.