Senior Engineer – Issue Management & Lessons Learned - FTC contract in Norwich

Lotus Cars is renowned for crafting world-class, high-performance, and lightweight sports cars that are celebrated across the globe. Lotus Cars Limited serves as the company’s manufacturing HQ in the UK, where we proudly produce iconic models such as the Emira and the all-electric Evija. As we continue to elevate our capabilities and global presence, we are seeking a Senior Engineer – Issue Management & Lessons Learned to join our dynamic Quality team at our state-of-the-art manufacturing facility in Hethel.

This role is crucial to deliver class leading process to the Lotus business. You will play a pivotal role in providing technical expertise and support for the management of issues and in ensuring that problems are never repeated. Your primary responsibility is to manage the overall status of product related issues across new model projects and current production. You will liaise with issue owners to facilitate the swift and effective resolution of issues across the business, provide oversight on the issue management process to ensure robust problem-solving principles are applied and support issue owners with any technical queries relating to the issue management system and/or associated processes. You will also be responsible for driving continuous improvement by applying lessons learned from historical issues to the early stages of the vehicle development lifecycle. This role requires a combination of technical proficiency, leadership skills, and the ability to collaborate with cross-functional teams.

What you'll do:

• Champion the Lotus issues management processes to ensure problems are resolved methodically and robustly.
• Collaborate with Engineers across all departments to address complex technical challenges.
• Own and maintain a database of lessons learned from historical projects, ensuring lessons learned are captured as part of the issue management process.
• Prevent recurrence of known issues by reviewing lessons learned with key stakeholders in design, engineering, quality and manufacturing to ensure they are embedded into future work.
• Act as a technical liaison between different departments, ensuring effective communication and collaboration.
• Develop, maintain and present KPIs to provide insights for project teams and senior management.
• Identify opportunities for process enhancements and efficiency improvements.
• Become the technical lead for the Lotus issues management system, supporting users with technical challenges, identifying system-based improvements and coordinating with the IT team to implement any necessary changes.

What you'll bring:

• Bachelor's degree in engineering, manufacturing, or a related field.
• Strong analytical and problem-solving skills.
• Hands-on experience with DFMEA and PFMEA throughout the product lifecycle.
• Proven track record of leading the resolution of complex technical issues.
• Ability to analyse problems, identify root causes, and implement effective solutions.
• Strong collaboration and communication skills to work effectively with engineers, production teams, quality assurance and other relevant departments.
• Knowledge of quality assurance and production processes in the automotive sector.
• Self-starter, able to work under own initiative.
• Must possess ‘presence’, be assertive, articulate and logical in order to have high credibility with manufacturing environments and senior management.
• Capability to operate under pressure.
• Must be able to demonstrate a proactive approach.
• Respect, One Team, Ambition and Drive.
• Be an advocate for fast and efficient collaboration.
• Open to new challenges and able to adapt to fast-paced changes.
• Analytical, structured, confident, with excellent communication and negotiation skills (verbal and written).
• Skilled at forming cross-functional relationships with excellent interpersonal skills.

This role will be working from our Hethel plant, with a minimum of 3 days per week on site.

Group Lotus is a leading sports car manufacturer with over 75-year long history of iconic designs, groundbreaking engineering and legendary victories on the F1 track. Today we are transforming into a truly global performance car brand focused on the electrical future. In 2022 we launched the Eletre, the world’s first all-electric hyper-SUV, and in 2023 our fully-electric Hyper-GT, Emeya. As part of the Lotus team, you push boundaries. Those of the car industry and of your own. Every member of the Lotus family has some of the pioneering mindset of founder Colin Chapman in them. Hethel, Norfolk, England has been the home of Lotus for over 60 years, ever since Colin Chapman, our founder, started making championship-winning racing cars. In conjunction with production facilities in Norwich, and research facilities near Warwick, our UK sites offer a wide breadth of roles for all disciplines.

We're not just a car company; we're a diverse mix of talent from all walks of life. At Group Lotus, we firmly believe that diversity and inclusion are not just buzzwords but essential pillars of a thriving and successful organisation.

Do you want to know what Sophisticated, Rebellious and Pioneering mean for Lotus Cars Limited? Come and take a look at our career site and join the incredible adventure: https://lotusukmanufacturing.teamtailor.com/