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- Tasks: Manage care worker allocations and ensure top-notch customer service.
- Company: Join a leading care provider with a focus on growth and development.
- Benefits: Competitive salary, travel payments, ongoing training, and extra holiday days.
- Other info: Dynamic role with opportunities for progression to Registered Manager.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Experience in care coordination and a passion for helping others.
The predicted salary is between 30000 - 33000 £ per year.
£30,000–£33,000 per annum. Full time, 40 hours per week. Hull branch.
Benefits:
- Market‑leading salary of £30,000–£33,000 base rate with additional pay for on‑call duties.
- Progression opportunities to Registered Manager and beyond.
- Laptop provided.
- Travel payment of 27p per mile.
- Ongoing training and development.
- Holiday entitlement increased by 1 day every year (up to 5 years with Lotus).
Responsibilities:
- Allocate care workers to customer visits using effective rostering, ensuring continuity of care and taking into account locations, skills required and customer preferences.
- Take responsibility for new referrals from private customers and social services teams, ensuring full information is received and appropriate care planning is undertaken.
- Assist the Branch Manager with identifying further business opportunities outside of the current client base.
- Match care workers to customers, ensuring care workers are notified of all conditions relating to the assignment, including care worker’s rate of pay.
Qualifications:
- 3–6 months experience as a care coordinator in a domiciliary care setting (essential).
- Minimum 12 months domiciliary care experience within the last 3 years (essential).
- Level 3 NVQ in health and social care, working towards Level 4; if not, must be signed up on appointment (essential).
- PASS knowledge and CP knowledge (desirable).
- ICT knowledge (desirable).
- Understanding of the 5 Key Lines of Enquiry (desirable).
- Driving licence and own vehicle (essential).
- Working every other weekend (on‑call backup).
- Good IT, communication and office skills (essential).
Care Manager employer: LOTUS HOME CARE
Contact Detail:
LOTUS HOME CARE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Care Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of care coordination and the specific needs of clients. We recommend practising common interview questions and scenarios related to care management to show you're ready to hit the ground running.
✨Tip Number 3
Don’t forget to showcase your experience! When chatting with potential employers, highlight your past roles and how they’ve prepared you for this position. Use specific examples that demonstrate your skills in rostering and care planning.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, get your CV ready and let’s make it happen!
We think you need these skills to ace Care Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Care Manager role. Highlight your experience in domiciliary care and any relevant qualifications, like your Level 3 NVQ. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about care management and how your previous roles have prepared you for this position. Keep it engaging and personal – we love a good story!
Showcase Your Skills: Don’t forget to showcase your IT and communication skills in your application. Mention any specific software or tools you've used in previous roles. We value tech-savvy candidates who can handle the demands of the job!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at LOTUS HOME CARE
✨Know Your Stuff
Make sure you brush up on your knowledge of care management and the specific responsibilities outlined in the job description. Familiarise yourself with the 5 Key Lines of Enquiry and be ready to discuss how your experience aligns with these.
✨Showcase Your Experience
Prepare examples from your previous roles that highlight your skills in rostering, care planning, and managing care workers. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your impact.
✨Ask Smart Questions
Think of insightful questions to ask the interviewer about the company culture, progression opportunities, and ongoing training. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Be Professional Yet Approachable
While it's important to maintain professionalism, don’t forget to let your personality shine through. Care management is all about building relationships, so being personable can set you apart from other candidates.