At a Glance
- Tasks: Engage with consumers and support the marketing team in exciting projects.
- Company: Join a vibrant natural foods brand that values creativity and teamwork.
- Benefits: Gain hands-on experience, develop skills, and be part of a passionate team.
- Other info: Perfect for those eager to grow and contribute to a dynamic brand.
- Why this job: Make a real impact while learning about marketing in a fun environment.
- Qualifications: University degree, creativity, proactive attitude, and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
About The Role
We’re on the hunt to find our latest Marketing Team member who will take care of our consumers – the people who matter most – be it by post, email or social media.
Our consumers are the most important people to us and we are looking for someone who represents our Natural Foods brands and our values brilliantly and is able to manage the many contacts we receive each week.
In addition, this role is key for supporting the day-to-day running of the Marketing Team, whether that be organising brand collateral, identifying reactive opportunities, or getting products into the hands of the right people.
This is a busy role and we are looking for a team player who will get stuck in straight away.
Key Responsibilities
Consumer Care Day-to-day management Consumer Care for Natural Foods brands.
- Responding to questions, complaints and suggestions, taking the initiative where necessary and responding in the appropriate tone of voice as well as taking appropriate action for serious complaints
- Using Zendesk and email
- Liaising with Marketing Team and QA / Legal / Ops where appropriate
- Postage/send outs to consumers
- Managing Q&A and escalations during brand promotional periods, for example, on pack promotions and partnerships
- Producing reports and/or trackers when required by the wider business to show insights into consumer questions, complaints and suggestions.
Ensuring brand team are aware of any recurring complaints, questions and suggestions.
Marketing Support the Natural Foods Marketing Team if and when required. Strong understanding of the brands, what the brands stand for, and what makes our consumers tick. Ongoing:
- Brandbank management Uploading new products and managing pack updates Evaluating and presenting opportunities to improve how our products show up on retailer websites – optimising pack images, product descriptions etc.
- Monthly reporting on online reviews across our hero products
- Promotional coupon management Liaise with marketing brand teams on coupons needed for events and activations Includes coupon set up, briefing and liaising with design team, printing and redemption tracking Optimising and applying key learnings across all brands
- Couriers & product send outs
- Sample orders
- Share any other ad hoc opportunities that you recommend the Marketing Team pursue
- Liaise with agencies where required – fulfilment and branded merchandise
Ad Hoc
- Events, internal launches, and brand collateral Support the marketing team in preparation for and execution of events and internal launches Brand collateral and room dressing sourcing and ordering – merch, banners, etc Working with design team on occasion/where required on artwork for branded collateral
- Buyers boxes and marketing-led influencer send outs Sourcing and ordering collateral Packing and postage of buyers boxes / outreach boxes to distribution lists
- Raise POs on occasion/where required (SAP) to provide to suppliers
- Ad Hoc support for the Marketing Team
- Profile
From playful snacks like BEAR to “just fruit and nuts!” like nakd., this is your chance to grow your skills and make a real mark.
- A university degree
- Creative
- Pro‑active
- Team player
- Comfortable with online interactions
- Strong willingness to learn
- Strong language skills, both oral and written
- Passionate about being part of the growth of Lotus Natural Foods U
- #J-18808-Ljbffr
Marketing Assistant Natural Foods Uk employer: Lotus Bakeries
Lotus Natural Foods is an exceptional employer, offering a vibrant work culture that fosters growth and innovation within the healthy snacking sector. With a commitment to sustainability and quality, employees are encouraged to develop their skills in a supportive environment, while enjoying the unique advantage of working in beautiful St Albans, where collaboration and creativity thrive. Join us to be part of a passionate team dedicated to making a meaningful impact in the food industry.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Assistant Natural Foods Uk
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Lotus Bakeries and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Lotus Bakeries are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Lotus Bakeries on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Lotus Bakeries. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Marketing Assistant Natural Foods Uk
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Lotus Bakeries. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Lotus Bakeries:Show us that you’ve done your homework! In your application, briefly mention what you admire about Lotus Bakeries’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Lotus Bakeries
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Lotus Bakeries will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Lotus Bakeries, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
