At a Glance
- Tasks: Process sales orders and provide top-notch customer service while resolving queries.
- Company: Join Lotus Bakeries, a leading name in the FMCG food industry.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Intermediate IT skills, especially in Excel; SAP knowledge is a plus.
- Why this job: Be part of a dynamic team contributing to our exciting growth journey.
- Qualifications: Strong communication, analytical skills, and FMCG experience required.
The predicted salary is between 30000 - 40000 £ per year.
Lotus Bakeries is looking for a dedicated team member to join their office in St Albans. The successful candidate will process sales orders and ensure excellent customer service while resolving queries. This full-time position emphasizes strong communication and analytical skills, as well as a background in FMCG within the food industry. You should also have intermediate IT skills, especially in Excel, and familiarity with SAP would be beneficial. Join us to contribute to our growth journey!
FMCG Customer Success Specialist – SAP & EDI employer: Lotus Bakeries, Milan
Lotus Bakeries is an exceptional employer that values its employees by fostering a collaborative and supportive work culture in St Albans. With a strong emphasis on professional development, we offer numerous growth opportunities within the FMCG sector, alongside competitive benefits that enhance work-life balance. Join us to be part of a dynamic team dedicated to delivering outstanding customer service and contributing to our exciting growth journey.
StudySmarter Expert Advice🤫
We think this is how you could land FMCG Customer Success Specialist – SAP & EDI
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG sector, especially those who work with SAP and EDI. A friendly chat can open doors you didn’t even know existed.
✨Tip Number 2
Prepare for your interview by brushing up on your Excel skills and familiarising yourself with common customer service scenarios. We want you to shine when discussing how you can resolve queries effectively!
✨Tip Number 3
Showcase your analytical skills during interviews. Think of examples where you've used data to improve processes or customer satisfaction. This will demonstrate your value to Lotus Bakeries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace FMCG Customer Success Specialist – SAP & EDI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in FMCG and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining Lotus Bakeries and how your background makes you the perfect fit for the Customer Success Specialist role.
Show Off Your IT Skills:Since the role requires intermediate IT skills, especially in Excel, make sure to mention any relevant experience. If you’ve worked with SAP or EDI before, let us know – it could give you an edge!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lotus Bakeries, Milan
✨Know Your FMCG Stuff
Make sure you brush up on your knowledge of the FMCG sector, especially within the food industry. Be ready to discuss trends, challenges, and how they impact customer success. This shows you're not just interested in the role but also passionate about the industry.
✨Show Off Your Communication Skills
Since this role emphasises strong communication, prepare examples of how you've effectively resolved customer queries in the past. Think about specific situations where your communication made a difference, and be ready to share those stories.
✨Excel at Excel
As intermediate IT skills are required, make sure you're comfortable with Excel. Brush up on functions like VLOOKUP, pivot tables, and data analysis techniques. You might even want to mention a project where you used these skills to improve efficiency or solve a problem.
✨Familiarise Yourself with SAP
If you have experience with SAP, be prepared to discuss it. If not, do some research on how SAP works in relation to sales order processing and customer service. Showing that you're proactive about learning can really impress the interviewers.
