Lottie is hiring a Product Expert in London for the Found platform, focusing on helping care providers manage enquiries, occupancy and finances. You’ll resolve live chat and email queries, improve knowledge content, and work with Product and Engineering to represent customer voice.
You’ll join a mission-driven team with hybrid office policy and a strong emphasis on AI-powered support, knowledge base expansion, and building scalable customer success processes.
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Product Expert for Found CRM — Hybrid Role (London) employer: Lottie
Lottie is an exceptional employer, offering a unique opportunity to join a rapidly growing startup dedicated to transforming the care sector. With a hybrid work policy, generous benefits including 26 days of holiday plus bank holidays, and a strong focus on employee growth, Lottie fosters a supportive and inclusive culture where team members can thrive while making a meaningful impact on families navigating care decisions. As part of a mission-driven team in the vibrant London Bridge area, you'll be at the forefront of innovation in social care, contributing to solutions that truly matter.
