Commercial & Strategy Analyst – London

Department: Analytics. Reporting to the Head of Analytics, working closely with our Co-Founder & CEO.

Salary: £60,000 - £80,000 + equity.

Benefits & Culture: 26 days holiday + bank holidays.

Mission: Elevate later life for everybody and build the care sector of the future.

Office Policy: Hybrid with a minimum of 2 core office days per week.

Office Location: London Bridge, London, UK.

The Opportunity: Lottie is building the AI operating system for social care. Families find care through our marketplace. Care providers use Found to manage enquiries, occupancy and finances, with Eliza, our AI agent, answering family calls and chats on their behalf. Lottie is growing fast. Care providers want what we're building, and we're heading into our next stage of growth. We need someone to get under the skin of the numbers, understand what's driving our success, and turn that into the plans, budgets and decisions that shape where we go next.

What does this role involve?

• Work directly with the execs on the biggest calls we make - pricing, where we invest, what we build - and own the analysis that decides them.
• Partner with Commercial, Marketing, Product, Ops and Finance to uncover what's really driving performance, and help each team act on it.
• Work with leadership on the annual plan, budgets and forecasts - the models we actually use to make decisions.
• Own the financial models and be the go-to person for investors on all things numbers.
• Take a question from analysis all the way to delivery, running it like a PM so the business actually moves.
• Use SQL, Python and AI to build the tools and processes a scaling company needs, from first principles.

What problems will you be solving?

• Build and maintain the financial models that leadership uses to plan, test scenarios and make decisions.
• Understand why a new growth channel is working well, and how to double down on it.
• Identify what drives margin in each product, and where pricing and packaging can lift it.
• Create board-ready models, metrics and reporting that stand up to the scrutiny of investors.
• Identify, evaluate and understand strategic acquisitions that accelerate Lottie growth.
• Move from what the numbers say to why they say it, and what we should do about it.

We think you'll be a great fit if you…

• Understand and interpret financial statements, including the P&L, balance sheet and cash flow statement, to assess business performance, identify trends and inform strategic decisions.
• Write your own SQL, work in git, are comfortable in Python and build financial models from scratch.
• Use tools like Claude every day to query data, build models and move faster.
• Understand how a business makes money and want to grow into budgets, forecasts and investor models.
• Think from first principles and get quickly to how a business really makes money.
• Can take a messy question, get to the data yourself and present a clear recommendation to a founder and leadership team.
• Enjoy working closely with a founder - direct, curious and comfortable challenging up.
• Take a topic, run it like a PM and make it happen across the business at startup pace.

This role isn't for you if you...

• Need someone else to pull the data.
• Want to hand over a deck and walk away.
• Like analysis but shy away from action that comes from it.
• Need a clear playbook and constant direction.
• Want to stay in your lane.

Lottie's Interview Process:

• First interview with Lottie's Talent Acquisition Lead - 20 mins (remote).
• Interview with Will Donnelly, Lottie's Co-Founder & CEO - 30 mins (remote).
• Technical interviews - SQL, Python and financial modelling (using AI tools is encouraged).
• Final interview with Will Donnelly in Lottie’s office.

Candidate Experience:

• You'll receive an email notification, but no specific feedback will be provided at this stage.
• If you are not successful after the technical stage, you'll receive constructive feedback via email and be offered a debrief call with our Talent Lead.
• For final-stage candidates who are not offered the role, we will provide your feedback live via a phone call.

Meet Lottie:

Founded with a mission to build the care sector of the future, Lottie is creating the AI operating system for social care - designed to unlock profitability for care providers and to make finding care as easy as booking a holiday on Airbnb. Launched in London in July 2021, Lottie has raised over £25m from tier 1 venture capital funds (Accel and General Catalyst) and is widely recognised as one of Europe's fastest growing tech companies.

Why Lottie?

• A career-defining opportunity to work side by side with our CEO on the data and numbers that shape Lottie's next stage of growth.
• Be an early hire at one of the UK's fastest growing startups and benefit from fast career progression, as well as a generous stock options package.
• Tech for good that aims to build the care industry of the future and to positively impact millions of people's lives.
• Series A backed startup having raised £25m+ from tier 1 venture capital investors including Accel and General Catalyst.
• Be part of a company that is solving a real tangible problem that every family around the world faces at some point in their life.
• Join a kind, talented and mission-driven team that loves coming to work every day.
• Excellent employee compensation and benefits, hybrid office policy and outstanding company culture with a 5/5 employee review score on Glassdoor.
• Acclaimed winner of Deloitte Fast 50, LinkedIn's "Top Startups", the Startups.co.uk 100 Index and most recently 20th in The Sunday Times 100 Tech 2026.

We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.