At a Glance
- Tasks: Own the full sales cycle and build relationships with SMB care providers.
- Company: Join Lottie, a fast-growing tech startup revolutionising the care sector.
- Benefits: Competitive salary, equity options, and 26 days holiday plus bank holidays.
- Other info: Be part of an award-winning team with excellent culture and growth opportunities.
- Why this job: Make a real impact in the care industry while growing your career.
- Qualifications: Proven sales experience and a passion for building relationships.
The predicted salary is between 30000 - 40000 £ per year.
Department: Found, Commercial. Reporting to the Head of Commercial, Found
Salary: £30,000 - £40,000 base + commission + equity
Benefits & Culture: See here
Equity: A very generous EMI share offering
Holiday: 26 days + bank holidays
Mission: Elevate later life for everybody and build the care sector of the future
Office Policy: Hybrid with a minimum of 2 core office days per week
Office Location: London Bridge, London, UK
The Opportunity: You will be responsible for building a dedicated SMB and independent segment for Found, and we are looking for an entrepreneurial seller who is ready to step into a full-cycle B2B role.
What does this role involve?
- Own the full 360 sales cycle from prospecting through to close for SMB and independent care providers
- Build and manage your pipeline through outbound prospecting (calls, emails, LinkedIn, events) alongside inbound leads
- Run product demos and discovery calls for operators running 1-20 bed facilities
- Negotiate and close deals with MRR targets and commission based on ARR closed
- Build the outbound engine for this segment - test different approaches and iterate on what works
- Collaborate with Customer Success for smooth handoffs and with Product/Engineering to share market insights
- Cover both home care and care home operators in the SMB/independent space
What problems will you be solving?
- Building a new revenue channel that hasn’t had dedicated ownership before
- Generating consistent pipeline through creative outbound while maximising inbound conversion
- Communicating Found’s value to smaller operators who may be less tech-savvy and need clear ROI
- Establishing repeatable processes for SMB sales that can scale as the company grows
- Providing product feedback from a segment that has specific needs and challenges
We think you will be a great fit if...
- You are an entrepreneurial, high-performing seller with a strong track record in high-volume environments - whether that’s SDR/BDR work or another commission-based role
- You have shown fast progression and consistently hit or exceeded targets
- You have exceptional personality - people genuinely warm to you and you are a natural relationship-builder
- You are comfortable with rejection and high-volume outbound activity
- You are autonomous and creative - you figure things out and don’t need hand-holding
- You are ready to own this channel for at least 12 months and build something meaningful
This role isn’t for you if...
- You are not passionate about elevating later life for everybody – our mission is at the heart of everything we do.
- You are not comfortable with high-volume outbound prospecting and rejection
- You need highly structured processes and constant guidance
- You are looking for a stepping stone and want to pivot into a different role in six months - we want someone to own this revenue channel!
- You want to focus on enterprise deals right away - this role is specifically SMB/independent.
Interview Process
- Screening interview led by Lottie’s Talent Acquisition Lead.
- First round interview led by one of Lottie’s Commercial Leads.
- Technical assessment interview with two members of Lottie’s Commercial Team.
- Final interview with Will Donnelly (Lottie’s Co-Founder & CEO).
Candidate Experience: All candidates will be informed of their application status.
Meet Lottie
Founded with a mission to build the care sector of the future, Lottie is creating the AI operating system for social care - designed to unlock profitability for care providers and to make finding care as easy as booking a holiday on Airbnb.
Launched in London in July 2021, Lottie has raised over £25m from tier 1 venture capital funds (Accel and General Catalyst) and is widely recognised as one of Europe’s fastest growing tech companies.
Why Lottie?
- Career Opportunity - A career-defining opportunity to own a revenue channel from day one and build the SMB/Independent segment for Lottie.
- Early Hire Benefits - Be an early hire at one of the UK’s fastest growing startups and benefit from fast career progression, as well as a generous stock options package.
- Mission - Tech for good that aims to build the care industry of the future and to positively impact millions of people’s lives.
- Investors - Series A backed startup having raised £25m+ from tier 1 venture capital investors including Accel and General Catalyst.
- Global Opportunity & Scalability - Be part of a company that is solving a real tangible problem that every family around the world faces at some point in their life.
- People - Join a kind, talented and mission driven team that loves coming to work every day.
- Culture - Excellent employee compensation/benefits, hybrid office policy and outstanding company culture with a 5/5 employee review score on Glassdoor.
- Award Winning - Acclaimed winner of Deloitte Fast 50, LinkedIn’s "Top Startups", the Startup.co.uk 100 Index and most recently 20th in The Sunday Times 100 Tech 2026.
We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. If you require reasonable accommodations during the application or interview process, please let us know at alice.rooke@lottie.org.
Commercial Associate in London employer: Lottie
At Lottie, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. With a generous benefits package including 26 days of holiday, equity options, and support for ACCA qualifications, we are committed to your professional growth while you contribute to our mission of transforming the care sector. Located in the heart of London Bridge, our hybrid office policy allows for flexibility, ensuring you can thrive both in and out of the office.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Associate in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Commercial Associate at Lottie, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Lottie. Tailor your message to explain why you’re drawn to them and how you can contribute as a Commercial Associate. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Commercial Associate in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Lottie:When writing your cover letter, make sure to tailor your message specifically for Lottie. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Lottie
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Lottie that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Lottie that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Lottie’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
