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For Companies At a Glance
- Tasks: Own the full sales cycle and build relationships with SMB care providers.
- Company: Join Lottie, a fast-growing tech startup revolutionising the care sector.
- Benefits: Competitive salary, equity options, and 26 days holiday plus bank holidays.
- Why this job: Make a real impact in the care industry while growing your career.
- Qualifications: Proven sales experience and a passion for building relationships.
- Other info: Be part of an award-winning team with excellent culture and growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Department: Found, Commercial. Reporting to the Head of Commercial, Found
Salary: £30,000 - £40,000 base + commission + equity
Benefits & Culture: See here
Equity: A very generous EMI share offering
Holiday: 26 days + bank holidays
Mission: Elevate later life for everybody and build the care sector of the future
Office Policy: Hybrid with a minimum of 2 core office days per week
Office Location: London Bridge, London, UK
The Opportunity: You will be responsible for building a dedicated SMB and independent segment for Found, and we are looking for an entrepreneurial seller who is ready to step into a full-cycle B2B role.
What does this role involve?
- Own the full 360 sales cycle from prospecting through to close for SMB and independent care providers
- Build and manage your pipeline through outbound prospecting (calls, emails, LinkedIn, events) alongside inbound leads
- Run product demos and discovery calls for operators running 1-20 bed facilities
- Negotiate and close deals with MRR targets and commission based on ARR closed
- Build the outbound engine for this segment - test different approaches and iterate on what works
- Collaborate with Customer Success for smooth handoffs and with Product/Engineering to share market insights
- Cover both home care and care home operators in the SMB/independent space
What problems will you be solving?
- Building a new revenue channel that hasn’t had dedicated ownership before
- Generating consistent pipeline through creative outbound while maximising inbound conversion
- Communicating Found’s value to smaller operators who may be less tech-savvy and need clear ROI
- Establishing repeatable processes for SMB sales that can scale as the company grows
- Providing product feedback from a segment that has specific needs and challenges
We think you will be a great fit if...
- You are an entrepreneurial, high-performing seller with a strong track record in high-volume environments - whether that’s SDR/BDR work or another commission-based role
- You have shown fast progression and consistently hit or exceeded targets
- You have exceptional personality - people genuinely warm to you and you are a natural relationship-builder
- You are comfortable with rejection and high-volume outbound activity
- You are autonomous and creative - you figure things out and don’t need hand-holding
- You are ready to own this channel for at least 12 months and build something meaningful
This role isn’t for you if...
- You are not passionate about elevating later life for everybody – our mission is at the heart of everything we do.
- You are not comfortable with high-volume outbound prospecting and rejection
- You need highly structured processes and constant guidance
- You are looking for a stepping stone and want to pivot into a different role in six months - we want someone to own this revenue channel!
- You want to focus on enterprise deals right away - this role is specifically SMB/independent.
Interview Process
- Screening interview led by Lottie’s Talent Acquisition Lead.
- First round interview led by one of Lottie’s Commercial Leads.
- Technical assessment interview with two members of Lottie’s Commercial Team.
- Final interview with Will Donnelly (Lottie’s Co-Founder & CEO).
Candidate Experience: All candidates will be informed of their application status.
Meet Lottie
Founded with a mission to build the care sector of the future, Lottie is creating the AI operating system for social care - designed to unlock profitability for care providers and to make finding care as easy as booking a holiday on Airbnb.
Launched in London in July 2021, Lottie has raised over £25m from tier 1 venture capital funds (Accel and General Catalyst) and is widely recognised as one of Europe’s fastest growing tech companies.
Why Lottie?
- Career Opportunity - A career-defining opportunity to own a revenue channel from day one and build the SMB/Independent segment for Lottie.
- Early Hire Benefits - Be an early hire at one of the UK’s fastest growing startups and benefit from fast career progression, as well as a generous stock options package.
- Mission - Tech for good that aims to build the care industry of the future and to positively impact millions of people’s lives.
- Investors - Series A backed startup having raised £25m+ from tier 1 venture capital investors including Accel and General Catalyst.
- Global Opportunity & Scalability - Be part of a company that is solving a real tangible problem that every family around the world faces at some point in their life.
- People - Join a kind, talented and mission driven team that loves coming to work every day.
- Culture - Excellent employee compensation/benefits, hybrid office policy and outstanding company culture with a 5/5 employee review score on Glassdoor.
- Award Winning - Acclaimed winner of Deloitte Fast 50, LinkedIn’s "Top Startups", the Startup.co.uk 100 Index and most recently 20th in The Sunday Times 100 Tech 2026.
We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. If you require reasonable accommodations during the application or interview process, please let us know at alice.rooke@lottie.org.
Commercial Associate in London employer: Lottie
Contact Detail:
Lottie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Associate in London
✨Tip Number 1
Get your networking game on! Connect with people in the industry through LinkedIn or local events. You never know who might have a lead on that perfect Commercial Associate role.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the role. A confident, clear pitch can make all the difference when you're face-to-face with potential employers.
✨Tip Number 3
Don’t shy away from rejection. It’s part of the process! Keep pushing through and stay motivated. Each 'no' gets you closer to that 'yes' – just like in sales!
✨Tip Number 4
Apply through our website! We love seeing passionate candidates who are eager to join us at Lottie. Your application will stand out when you show you’re genuinely interested in our mission.
We think you need these skills to ace Commercial Associate in London
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t just list your achievements; let your personality shine through. Use a friendly tone and share stories that highlight your entrepreneurial spirit and relationship-building skills.
Tailor Your Application: Make sure to customise your application for the Commercial Associate role. Highlight your experience in high-volume sales environments and how you've handled rejection. We love seeing candidates who align with our mission!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for this role. Remember, we’re looking for potential and passion!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission to elevate later life for everybody.
How to prepare for a job interview at Lottie
✨Know Your Product Inside Out
Before the interview, make sure you understand Lottie's products and services thoroughly. Familiarise yourself with how they work and their benefits for SMB and independent care providers. This will help you articulate how you can contribute to building the revenue channel effectively.
✨Showcase Your Sales Experience
Prepare specific examples from your past sales roles that demonstrate your ability to handle high-volume activity and rejection. Highlight any successful deals you've closed and how you built relationships with clients. This will show that you're ready to take on the full-cycle B2B role.
✨Be Ready to Discuss Your Strategy
Think about how you would approach building the outbound engine for the SMB segment. Be prepared to share your ideas on prospecting methods, pipeline management, and how you would iterate on different approaches. This shows your entrepreneurial spirit and readiness to own the channel.
✨Emphasise Your Fit with the Mission
Lottie is all about elevating later life for everyone, so express your passion for this mission during the interview. Share why you believe in the importance of the care sector and how you can contribute to making a positive impact. This will resonate well with the interviewers.
