Lottie is recruiting a Customer Care Advisor to support families navigating the social care landscape from its London Bridge office. This maternity-cover role offers a hybrid setup with two core office days weekly and an initial six-month contract, with potential extension depending on business needs.
You will build trusted relationships, facilitate personalised care matching, and represent the brand with warmth while feeding customer insights back to product teams.
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Customer Care Advisor - Hybrid (London) - Maternity Cover employer: Lottie
Lottie is an exceptional employer, offering a unique opportunity to join a rapidly growing startup dedicated to transforming the care sector. With a hybrid work policy, generous benefits including 26 days of holiday plus bank holidays, and a strong focus on employee growth, Lottie fosters a supportive and inclusive culture where team members can thrive while making a meaningful impact on families navigating care decisions. As part of a mission-driven team in the vibrant London Bridge area, you'll be at the forefront of innovation in social care, contributing to solutions that truly matter.
