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- Tasks: Support dealers by building relationships and driving platform adoption.
- Company: Lotlinx is a leader in automotive AI and technology since 2012.
- Benefits: Enjoy competitive pay, flex time off, and career development opportunities.
- Why this job: Join a passionate team in a dynamic environment focused on innovation and success.
- Qualifications: Bachelor's degree and 5+ years of sales experience preferred, with automotive industry knowledge.
- Other info: Remote work options available; diverse and inclusive workplace.
The predicted salary is between 42000 - 70000 ÂŁ per year.
2 days ago Be among the first 25 applicants
Since our founding in 2012, Lotlinx has consistently pioneered advancements in the automotive landscape. We specialize in empowering automobile dealers and manufacturers by providing cutting-edge data and technology, delivering a distinct market advantage for every single vehicle transaction. Today, we stand as the foremost automotive AI and machine learning powered technology, excelling in digital marketing, risk management, and strategic inventory management.
Lotlinx provides employees with a dynamic work environment that is challenging, team-oriented, and full of passionate people. We offer great incentives to our employees, such as competitive compensation and benefits, flex time off, and career development opportunities.
Job Summary
The Dealer Success Manager supports our dealer base. They are responsible for interfacing with our dealers to build relationships, drive adoption of our platforms and our tools, and use data to recommend inventory strategies for success. They will generate new business and upsell our current customer base.
Key Responsibilities
- Build and Maintain Relationships: Foster strong, long-term relationships with active dealers through weekly calls, monthly performance reviews communication and problem solving skills, providing tailored solutions for dealer success.
- Serve as an Ambassador: Educate dealers on Lotlinx products, company, and best practices including risk inventory, channel marketing and market trends
- Customer Success Reporting: Conduct regular meetings using data and reports (weekly, quarterly) to ensure optimal use of our platform, and setting up strategic campaigns to achieve dealer goals.
- Retention and Churn: Assess and manage risks for each dealer to proactively prevent churn, driving retention and growing revenue.
- Product/Service Updates: Identify and prioritize updates based on dealer feedback, industry trends, market dynamics, and competitor analysis using our tools.
- New Business: Generate sales with new dealerships, increase our market penetration, and contribute revenue.
- Current Customer Growth: Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business
Qualifications
- Bachelor’s degree or equivalent experience
- 5+ years of sales experience preferred
- Experience with presentation tools, Salesforce, and Outreach
- Proven track record of sales success
- Experience in the automotive industry is required
What We Are Looking For?
- Proven Relationship Management: Proven track record of managing dealer relationships; dealer principles, dealer groups
- Tech-Savvy: Ability to understand, interpret, and present data effectively using a consultative approach.
- Quick Learner: Ability to grasp new concepts quickly, maintain an open mind for change, and proactively solve problems.
- Excellent Communication: Strong communication and presentation skills, with a focus on listening for understanding and influencing outcomes.
- Client Service Excellence: Proven track record of delivering outstanding client service.
- Leadership Engagement: Expertise in interfacing with client contacts at various leadership levels.
- Technical Presentation: Ability to effectively present Lotlinx platform and technology and respond to client requirements and requests with urgency.
- Client Standards Understanding: Capacity to educate and consult with dealers and requirements related to offered products, features, and solutions.
- Internal Communication: Ability to communicate client requirements to internal teams with urgency to ensure alignment.
- High Integrity and Work Ethic: Self-starter with a strong work ethic, high energy levels, and a commitment to integrity.
Pay: $100,000 base salary + uncapped commissions
Benefits: Medical, Dental, Vision, Matching 401k
Lotlinx is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Lotlinx is not currently able to offer sponsorship for employment visa status.
Lotlinx is headquartered in Peterborough, NH and has locations in Holmdel NJ, Manitoba, Ontario and British Columbia, Canada in addition to a large team spanning from the US to Canada.
Our success relies heavily on our customers but also our dedicated talent that continuously moves our platform forward. We value our employees, their abilities and seek to foster an open, cooperative, dynamic environment where the team and company alike can thrive.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Customer Service, Business Development, and Sales
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Industries
Business Intelligence Platforms
Referrals increase your chances of interviewing at Lotlinx by 2x
Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Paid maternity leave
Paid paternity leave
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Dealer Success Manager employer: Lotlinx
Contact Detail:
Lotlinx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dealer Success Manager
✨Tip Number 1
Familiarise yourself with Lotlinx's products and services. Understanding the technology and data-driven solutions we offer will help you engage effectively with dealers and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the automotive industry. Attend relevant events or join online forums to connect with professionals who can provide insights into dealer needs and market trends, which will be invaluable in your role as a Dealer Success Manager.
✨Tip Number 3
Prepare to showcase your relationship management skills. Think of specific examples from your past experiences where you've successfully built and maintained client relationships, as this is crucial for the role.
✨Tip Number 4
Demonstrate your tech-savviness by being ready to discuss how you’ve used data to drive decisions in previous roles. This will show that you can leverage our platform effectively to support dealer success.
We think you need these skills to ace Dealer Success Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and relationship management, particularly within the automotive industry. Use specific examples that demonstrate your success in building dealer relationships and driving business growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the automotive sector and how your skills align with the responsibilities of a Dealer Success Manager. Mention your understanding of Lotlinx's products and how you can contribute to their mission.
Showcase Your Technical Skills: Since the role requires tech-savviness, be sure to mention your experience with presentation tools, Salesforce, and any other relevant software. Provide examples of how you've used data to inform decisions or strategies in previous roles.
Highlight Communication Skills: Given the emphasis on communication in this role, include examples of how you've successfully communicated with clients or stakeholders. Discuss your approach to problem-solving and how you ensure client satisfaction.
How to prepare for a job interview at Lotlinx
✨Know the Company Inside Out
Before your interview, make sure to research Lotlinx thoroughly. Understand their products, services, and recent developments in the automotive industry. This will help you demonstrate your genuine interest and show that you're well-prepared.
✨Showcase Your Relationship Management Skills
As a Dealer Success Manager, building relationships is key. Prepare examples from your past experiences where you've successfully managed dealer relationships or resolved conflicts. Highlight your communication skills and ability to tailor solutions for clients.
✨Be Data-Driven
Since the role involves using data to recommend inventory strategies, be ready to discuss how you've used data in previous roles. Bring examples of how data analysis led to successful outcomes, and be prepared to explain your thought process.
✨Prepare for Technical Questions
Expect questions about your familiarity with presentation tools, Salesforce, and Outreach. Brush up on these tools and think of scenarios where you've effectively used them to drive sales or improve customer success.