At a Glance
- Tasks: Support individuals in accessing welfare rights and benefits for independent living.
- Company: Join a supportive organisation dedicated to empowering diverse communities.
- Benefits: Flexible working, 25 days leave, and professional development opportunities.
- Other info: Hybrid working with a focus on personal growth and inclusivity.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Knowledge of welfare rights and experience managing a caseload.
The predicted salary is between 26520 - 26520 € per year.
Salary: £15,912 per annum (pro‑rate for 21 hours / 0.6 FTE) (Full-time equivalent: £26,520 per annum)
Contract: Fixed‑term until 31 March 2027 (with potential extension subject to funding and performance)
Location: East Lothian and Midlothian (hybrid working with office base in Edinburgh)
We are looking for candidates who can demonstrate:
- Strong knowledge of welfare rights, including benefits and entitlements, with the ability to support our service users in accessing appropriate services
- Experience of effectively managing and prioritising a caseload in a similar role, ensuring timely and person‑centred support
You will be confident working one-to-one with a diverse range of people, including Disabled people, individuals with long-term health conditions, and unpaid carers. Following initial training in our Edinburgh office, you will work flexibly across office, home, and outreach settings, supporting service users to access the advice and resources they need to live independently.
Why Join LCIL?
- Flexible and hybrid working patterns
- 25 days annual leave + 10 public holidays (prorated for 0.6 FTE)
- Opportunities for personal and professional development
We want you to feel confident and prepared. That is why all shortlisted candidates will receive interview questions in advance. We value thoughtful, considered responses and are keen to hear about the full range of skills and experience you can bring. This is your chance to show us what matters and how you can make an impact.
PVG membership is required for successful applicants.
We welcome questions about the recruitment process – contact Caitlin McPherson at HR@lothiancil.org.uk
Application packs: call 0131 475 2350 or download from below:
LCIL is an equal opportunities employer. Applications from Disabled people are particularly welcome. We are also a disability confident employer and will provide any support needed throughout the recruitment process – please contact HR@lothiancil.org.uk if you require assistance.
Welfare Advice Officer employer: Lothian Centre for Inclusive Living
Join LCIL as a Welfare Advice Officer and become part of a compassionate team dedicated to empowering individuals in East Lothian and Midlothian. With a strong commitment to employee well-being, we offer flexible hybrid working arrangements, generous annual leave, and ample opportunities for personal and professional growth. Our inclusive work culture values diversity and ensures that all employees, especially those with disabilities, receive the support they need to thrive.
Contact Detail:
Lothian Centre for Inclusive Living Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Welfare Advice Officer
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show us that you're genuinely interested in the role of Welfare Advice Officer.
✨Tip Number 2
Practice your answers to common interview questions, especially those related to welfare rights and managing caseloads. We want to see how you can apply your knowledge in real-life scenarios.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows us that you're engaged and eager to learn more about how you can contribute to our team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and remind us of your enthusiasm for the Welfare Advice Officer position.
We think you need these skills to ace Welfare Advice Officer
Some tips for your application 🫡
Know Your Stuff:Make sure you highlight your strong knowledge of welfare rights and benefits in your application. We want to see how you can support our service users, so share any relevant experience you've got!
Showcase Your Experience:When detailing your previous roles, focus on how you've managed and prioritised caseloads effectively. We love seeing examples of timely, person-centred support, so don’t hold back!
Be Yourself:We’re looking for someone who’s confident working with a diverse range of people. Use your application to show us your personality and how you connect with individuals from all walks of life.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, we’re here to help if you have any questions along the way.
How to prepare for a job interview at Lothian Centre for Inclusive Living
✨Know Your Welfare Rights
Make sure you brush up on your knowledge of welfare rights, benefits, and entitlements. This role is all about supporting service users, so being able to discuss these topics confidently will show that you're the right fit for the job.
✨Showcase Your Caseload Management Skills
Prepare examples from your past experience where you've effectively managed a caseload. Highlight how you prioritised tasks and ensured timely support for individuals, as this will demonstrate your ability to handle similar responsibilities in this role.
✨Connect with Diverse Individuals
Think about your experiences working with a diverse range of people, especially those with disabilities or long-term health conditions. Be ready to share specific instances where you provided person-centred support, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Since the company values thoughtful responses, prepare some insightful questions about the role and the organisation. This shows your genuine interest and helps you understand how you can make an impact in the position.
