At a Glance
- Tasks: Lead the integration of bus and tram operations for a seamless transport experience.
- Company: Join Lothian Group, a key player in Scotland's public transport sector.
- Benefits: Be part of a transformative journey with competitive compensation and career growth.
- Other info: This is a unique chance to drive change in a leading transport organisation.
- Why this job: Shape the future of public transport in Edinburgh and make a real impact.
- Qualifications: Proven executive leadership in customer-focused, regulated environments.
The predicted salary is between 100000 - 150000 £ per year.
Few operational leadership roles in the UK transport sector offer the scale, visibility and impact of this opportunity. The Lothian Group plays a vital role in the daily life of Scotland’s capital and the wider Lothian region. Every day, our bus and tram services connect communities, power the local economy and enable hundreds of thousands of journeys—safely, reliably and affordably. Both Lothian Buses and Edinburgh Trams are recognised as the gold standard for public transport performance in the UK.
Now, we are entering a defining new phase. Our ambition is clear: one operation, two modes —a fully integrated, high-performing transport network delivering a seamless experience for our customers. We are seeking an exceptional Chief Operating Officer (COO) to help shape the next chapter of our evolution.
The Role
This newly created Executive Director role will drive the integration of bus and tram operations, shaping a unified, customer-focused and operationally excellent public transport system. Reporting to the Chief Executive and serving as an Executive Director on the Boards of both Lothian Buses and Edinburgh Trams, you will provide strategic operational leadership across safety, service delivery, commercial performance, operational transformation and regulatory compliance.
The Impact
This is fundamentally a people-led transformation. You will bring together large and diverse operational teams behind a single vision—fostering collaboration, strengthening industrial relations and embedding a values-led culture that reflects the communities we serve. You will play a central role in shaping operational strategy, strengthening integration across modes and ensuring the continued delivery of safe, reliable and outstanding services.
About You
We are particularly interested in candidates who can demonstrate:
- Executive-level leadership in complex, regulated, customer-facing environments
- Experience across transport, logistics, infrastructure or similarly operational sectors
- Strong commercial awareness and sound judgement
- A track record of leading large-scale organisational change
- The ability to influence, inspire and lead at pace in a publicly visible setting
Why Join Us
This is a rare opportunity to join one of the UK’s leading transport organisations at a pivotal moment in its development—and to shape the future of integrated public transport in Edinburgh and the wider region.
How to Apply
To apply for this post, please send your tailored CV and covering letter by email, highlighting in the subject heading Chief Operating Officer to ScotlandExecutive@LHH.com. If you would like a confidential, informal discussion about the role, then please contact LHH recruitment +44 (0) 141 220 6460 or send an email to the above. Closing date for applications midnight Sunday 21 June 2026. Interviews weeks beginning 13 July and 20 July.
Chief Operating Officer employer: Lothian Buses
The Lothian Group is an exceptional employer, offering a unique opportunity to lead the integration of bus and tram operations in Scotland's capital. With a strong commitment to safety, service excellence, and community engagement, employees benefit from a collaborative work culture that prioritises professional growth and development. Joining us means being part of a pivotal transformation in public transport, where your leadership will directly impact the lives of hundreds of thousands of residents and visitors in Edinburgh.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Operating Officer
✨Tip Number 1
Network like a pro! Reach out to people in the transport sector, especially those connected to Lothian Group. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by understanding the company’s values and recent developments. Show us how your experience aligns with their mission of creating a seamless transport network—this will make you stand out!
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly when you see something that fits. We love proactive candidates who take the initiative.
✨Tip Number 4
Practice your pitch! Be ready to explain how your leadership style can foster collaboration and drive change. We want to hear how you can inspire teams to deliver outstanding services.
We think you need these skills to ace Chief Operating Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored specifically for the Chief Operating Officer role. Highlight your executive-level leadership experience and any relevant achievements in transport or operational sectors. We want to see how your background aligns with our vision!
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this role. Share your passion for public transport and how you can drive our mission forward. Remember, this is your chance to showcase your personality and vision!
Showcase Your Leadership Style:In both your CV and cover letter, emphasise your ability to lead large teams and foster collaboration. We’re looking for someone who can inspire and influence others, so don’t hold back on sharing examples of your leadership successes!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re keen on joining our team at Lothian Group!
How to prepare for a job interview at Lothian Buses
✨Know the Company Inside Out
Before your interview, dive deep into the Lothian Group's mission, values, and recent developments. Understanding their role in the community and how they integrate bus and tram services will show your genuine interest and help you align your vision with theirs.
✨Showcase Your Leadership Experience
Prepare specific examples from your past roles that highlight your executive-level leadership in complex environments. Focus on instances where you've successfully led large-scale organisational change or improved operational performance, as this is crucial for the COO position.
✨Demonstrate Commercial Awareness
Be ready to discuss your understanding of the transport sector's commercial landscape. Bring insights on how to enhance service delivery while maintaining regulatory compliance, as this will resonate well with the interviewers looking for strategic operational leadership.
✨Emphasise People-Centric Transformation
Since this role is fundamentally about leading people, prepare to talk about how you've fostered collaboration and built a values-led culture in previous positions. Highlight your ability to inspire diverse teams and strengthen industrial relations, which are key to the Lothian Group's vision.
