At a Glance
- Tasks: Provide top-notch customer service and assist with ticket options at city centre Travel Hubs.
- Company: Public transportation company in vibrant Edinburgh.
- Benefits: Enjoy a travel pass, uniform, and a great work-life balance.
- Other info: Seasonal role ending mid-October, perfect for students looking for summer work.
- Why this job: Join a friendly team and help others explore the city while gaining valuable experience.
- Qualifications: Strong customer service skills and effective communication are a must.
The predicted salary is between 20000 - 25000 € per year.
A public transportation company in Edinburgh is looking for Travel Advisors to provide a first-class customer experience at city center Travel Hubs. Candidates should have strong customer service skills, effective communication, and attention to detail.
Responsibilities include:
- Advising customers about ticket options
- Handling cash
- Providing travel information
A friendly demeanor and teamwork skills are essential.
Benefits include:
- A travel pass
- Provided uniform
- Work-life balance
This is a seasonal role set to end in mid-October.
Seasonal Travel Advisor: City Hub & Ticket Expert employer: Lothian Buses Ltd.
Join our dynamic team as a Seasonal Travel Advisor in the heart of Edinburgh, where we pride ourselves on delivering exceptional customer service in a vibrant work environment. Enjoy benefits such as a travel pass and a provided uniform, while embracing a culture that values teamwork and work-life balance. This role offers a unique opportunity to engage with the community and enhance your skills in a supportive setting, making it an ideal choice for those seeking meaningful employment this season.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Travel Advisor: City Hub & Ticket Expert
✨Tip Number 1
Get to know the company and its services inside out. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about providing a top-notch customer experience.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to simulate advising customers. This will help you feel more confident when discussing ticket options and travel information during the interview.
✨Tip Number 3
Show off your teamwork skills! Think of examples from past experiences where you’ve worked well with others. We love candidates who can collaborate and contribute to a friendly work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and making a difference in the customer experience.
We think you need these skills to ace Seasonal Travel Advisor: City Hub & Ticket Expert
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your friendly demeanour and effective communication.
Be Detail-Oriented:Attention to detail is key for this role, especially when advising customers about ticket options and handling cash. In your application, mention any experiences where your attention to detail made a difference, whether it was in a previous job or during a project.
Teamwork Makes the Dream Work:Since this role involves working closely with others, let us know about your teamwork skills. Share instances where you collaborated with colleagues to achieve a common goal or improve customer service. We love seeing how you contribute to a positive team environment!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Lothian Buses Ltd.
✨Know Your Stuff
Familiarise yourself with the public transportation options in Edinburgh. Understand the different ticket types and pricing structures so you can confidently advise customers during the interview.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this will demonstrate your suitability for the role.
✨Practice Effective Communication
Since communication is key in this role, practice speaking clearly and concisely. You might want to do mock interviews with friends or family to get comfortable explaining ticket options and travel information.
✨Be Friendly and Team-Oriented
Exude a friendly demeanour during the interview. Highlight your teamwork skills by sharing experiences where you collaborated with others to achieve a common goal, as this aligns perfectly with the company’s values.
