At a Glance
- Tasks: Assist in managing information systems and liaise with contractors on infrastructure matters.
- Company: Join a dynamic team focused on improving public transport in Edinburgh.
- Benefits: Flexible shifts, hands-on experience, and opportunities for career growth.
- Other info: Perfect for those who love teamwork and want to learn in a supportive environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Full UK Driving Licence and familiarity with design software preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for an Information Infrastructure Assistant to join our strong Commercial team. The primary focus is to complete the daily workload of the department, including the production, maintenance and development of information throughout the network. As well as the creation of staff and customer information notices (using specialised software) relating to a wide variety of topics across our network, you will also be involved with the on-street distribution of such notices. You will liaise with colleagues and external contractors regarding roadworks, diversions and other infrastructure related matters. You will also assist in the upkeep of Passenger Information Systems including destination equipment and on-board screens. From time to time the position may involve other light duties to assist within the wider Commercial team.
Responsibilities of the role:
- Liaise with colleagues and external contractors regarding roadworks, diversions and other infrastructure related matters.
- Assist in the upkeep of the internal LB Roads databases.
- Use specialised software to create artwork for timetable panels and bus stop flags across the network.
- Use specialised software to create internal and external notices relating to diversions and other changes to company services.
- Undertake fitting and minor maintenance of timetable casings and bus stop flags across the network.
- Manage, diagnose and repair any faults with our ‘on-board Passenger Information System’.
- Manage, diagnose and repair any faults with destination equipment.
- Represent the company’s interests with stakeholders and suppliers.
- Complete the delivery of the company’s timetable leaflets.
- Deploy temporary stops and notices as required for diversions, road closures and bus stop closures.
- Ensure compliance with the company’s Health and Safety policies.
Requirements for the role:
- Full UK Driving Licence.
- A degree of flexibility to work various shift patterns including weekends and Bank Holidays.
- Ability to learn new software packages, and a good understanding of Microsoft Office.
- Knowledge or previous experience with Adobe Illustrator and InDesign software packages or similar design software.
- Good geographical knowledge of Edinburgh and the Lothians.
- A keen eye for detail and a strong ability to work both independently and as part of a team.
- Excellent knowledge of the company’s network and fare structures (desirable).
- Good knowledge of other operators’ services in the Lothian operating area (desirable).
If this sounds like the kind of place you belong, reach out to us now. Please upload a copy of your CV and covering letter to tell us why you are the right candidate for the job. The deadline for applications is Friday 12th June 2026.
Information Infrastructure Assistant employer: Lothian Buses Ltd.
Join our dynamic team as an Information Infrastructure Assistant, where you will play a vital role in maintaining and developing our information systems within the vibrant city of Edinburgh. We pride ourselves on fostering a collaborative work culture that encourages professional growth and offers unique opportunities to engage with both colleagues and external partners. With a focus on employee well-being and a commitment to innovation, we provide a supportive environment that values your contributions and helps you thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Information Infrastructure Assistant
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at companies you're interested in. You never know who might help you land that dream job!
✨Tip Number 2
Prepare for interviews like a pro! Research the company, understand their values, and be ready to discuss how your skills align with their needs. Practise common interview questions and have some examples ready to showcase your experience.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick email to express your continued interest can set you apart from other candidates. It shows initiative and enthusiasm, which employers love!
✨Tip Number 4
Use our website to find opportunities that match your skills! We’ve got a range of roles available, and applying directly through us can streamline the process. Plus, it’s a great way to show you’re genuinely interested in being part of our team!
We think you need these skills to ace Information Infrastructure Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Information Infrastructure Assistant role. Highlight relevant experience, especially with software like Adobe Illustrator and InDesign, and any knowledge of the Edinburgh area. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your skills in liaising with colleagues and contractors, and how you can contribute to the upkeep of our Passenger Information Systems. Let us know what makes you tick!
Show Off Your Attention to Detail:In this role, a keen eye for detail is crucial. When writing your application, make sure there are no typos or errors. This shows us that you take pride in your work and understand the importance of accuracy in information management.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your CV and cover letter directly. Plus, it shows you’re proactive and ready to join our fantastic team!
How to prepare for a job interview at Lothian Buses Ltd.
✨Know Your Software
Make sure you brush up on your skills with Adobe Illustrator and InDesign, as well as any other specialised software mentioned in the job description. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Understand the Network
Familiarise yourself with the company’s network and fare structures, as well as other operators’ services in the Lothian area. This knowledge will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Show Your Team Spirit
Since the role involves liaising with colleagues and external contractors, be prepared to share examples of how you've successfully worked in a team before. Highlighting your ability to collaborate will make you stand out as a candidate who can fit into their strong Commercial team.
✨Be Ready for Practical Questions
Expect some practical questions about managing and diagnosing faults with the Passenger Information System or other equipment. Think through scenarios where you've solved similar problems in the past, as this will showcase your hands-on experience and problem-solving skills.
