Independent Travel Coordinator

We are the UK’s largest municipal bus company, owned by the City of Edinburgh, East Lothian, Midlothian, and West Lothian councils. With over a century of service in the capital, we’ve grown to become one of the region’s largest employers, with a dedicated team of more than 2,500 people—many of whom are from the communities we serve.

At Lothian Buses, we are deeply rooted in the local area and committed to playing a vital role in everyday life across Edinburgh and the Lothians.

We’re excited to offer a brand-new opportunity to join Lothian Buses in an innovative and inspiring role created in partnership with the City of Edinburgh Council. This initiative reflects our shared commitment to supporting young people with disabilities in developing essential life skills for greater independence.

As our Independent Travel Coordinator, you’ll be part of the Accessibility and Inclusion function, responsible for designing and delivering a tailored travel training programme for young people in secondary education in Edinburgh.

This is a meaningful and impactful role where you’ll help shape brighter, more independent futures for young people in our communities.

Key Responsibilities

• Develop and deliver an Independent Travel Training programme to school pupils in our communities with a mixture of disabilities.
• Working with the students to learn journeys, travelling with students on live service, both in groups and one‑on‑one.
• Represent the Lothian Group with key stakeholders including City of Edinburgh Council, schools/colleges. This will include attending conferences, events, meetings and forums with local schools and charities, with the aim of fostering a strong community and industry presence.
• Capture, process and analyse statistical data for audits and KPI reporting.
• Contribute to initiatives and proposals to ensure continuous improvement for our customers in matters concerning accessibility and inclusion on our services.

Additional Responsibilities

• Health and Safety: Familiar with any health and safety risks associated with your role including compliance with legal requirements and company policies.
• Diversity and Inclusion: Be an ambassador for inclusion, always promote and implement the company’s Diversity Policy and provide regular, timely and informative summaries of diversity information across the business instigating remedial or generative action as appropriate.
• Corporate social responsibility: Uphold, safeguard and promote the reputation and values of the organisation throughout all internal and external business relationships and activities.

Person Specification

• Experience working with children and young people.
• Experience working with people with additional support needs.
• Excellent communication skills, both verbal and written.
• Confident in presenting to a group in a way that is fun, engaging and easy to understand.
• Strong interpersonal skills, with the ability to build and maintain good working relationships with colleagues, customers and both internal and external stakeholders.
• Keen initiative and problem‑solving skills.
• Experience of risk assessment and risk management.
• As this post involves working with children and young people, you will be required to join the PVG Scheme (Protection of Vulnerable Groups) or undergo a PVG Scheme update check.
• Comprehensive knowledge and experience of Lothian Buses network and services.
• Safeguarding Training.
• Experience of the public sector or local council.
• Experience in teaching or coaching children and young people.
• Knowledge and experience in creating accessible communications including Easy Read Documents.

What can we offer you?

• FREE travel across our network (including Edinburgh Trams) with a Staff Ridacard
• Privilege Ricard for a friend or family member, heavily discounted
• Health Plan with HSF
• Employee benefits, discounts and rewards
• Cycle to Work Scheme
• Company Pension
• This role is a 12‑month fixed term contract.
• Part‑time: 30 hours per week.
• Working 4 days a week, Monday to Thursday 9am to 5pm.

We are looking for you to submit a cover letter telling us what inspires you to apply for this role alongside your CV.

For further information about this exciting new role, please contact our Accessibility and Inclusion Officer directly by email Accessibility@LothianBuses.co.uk.

The closing date for this vacancy is Sunday 25th January 2026.