At a Glance
- Tasks: Help customers with travel info and ticket options in Edinburgh's vibrant city centre.
- Company: Join Lothian Buses Ltd., a key player in Edinburgh's transport scene.
- Benefits: Enjoy a free RIDACARD travel pass, staff travel perks, and a full uniform.
- Other info: Work 37.5 hours per week in a dynamic environment until mid-October.
- Why this job: Make a difference in customer experiences while exploring the beautiful city of Edinburgh.
- Qualifications: Strong communication skills, problem-solving abilities, and attention to detail required.
The predicted salary is between 20000 - 25000 € per year.
Lothian Buses Ltd. is hiring Travel Advisors to enhance customer experiences in Edinburgh's city centre Travel Hubs. The role involves assisting customers with travel information and ticket options, ensuring high standards of service, and processing transactions.
Essential skills include effective communication, problem-solving, and attention to detail.
The position provides 37.5 hours per week, staff travel benefits, and a full uniform. Apply by May 17, 2026, for this seasonal role ending in mid-October.
Seasonal Travel Advisor — Free RIDACARD Travel Pass in Edinburgh employer: Lothian Buses Ltd.
Lothian Buses Ltd. is an exceptional employer, offering a vibrant work culture in the heart of Edinburgh, where employees can thrive while enhancing customer experiences. With benefits like a Free RIDACARD Travel Pass, comprehensive training, and opportunities for personal growth, we foster a supportive environment that values effective communication and teamwork. Join us to be part of a dedicated team that takes pride in delivering outstanding service to our community.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Travel Advisor — Free RIDACARD Travel Pass in Edinburgh
✨Tip Number 1
Get to know the company! Research Lothian Buses and their values. This way, when you chat with them, you can show off your knowledge and passion for enhancing customer experiences in Edinburgh.
✨Tip Number 2
Practice your communication skills! Since the role is all about assisting customers, try role-playing with a friend or family member. This will help you feel more confident when discussing travel options and processing transactions.
✨Tip Number 3
Be ready to solve problems on the spot! Think of common travel issues and how you would handle them. Showing that you can think on your feet will impress the hiring team.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Seasonal Travel Advisor — Free RIDACARD Travel Pass in Edinburgh
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let us know why you love travel and helping others. Share any personal experiences that highlight your enthusiasm for exploring new places and assisting customers with their journeys.
Highlight Your Communication Skills:Effective communication is key in this role. Make sure to showcase your ability to convey information clearly and concisely. Use examples from past experiences where you've successfully assisted customers or resolved issues.
Attention to Detail Matters:In a role that involves processing transactions and providing travel information, attention to detail is crucial. Mention any relevant experiences where your keen eye for detail made a difference, whether in previous jobs or during your studies.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Lothian Buses Ltd.
✨Know Your Stuff
Before the interview, make sure you brush up on Edinburgh's travel options and ticketing systems. Familiarise yourself with Lothian Buses Ltd.'s services and any recent changes in routes or fares. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Communication Skills
As a Travel Advisor, effective communication is key. During the interview, practice clear and concise responses. You might even want to role-play common customer scenarios with a friend beforehand. This will help you demonstrate your problem-solving skills and ability to handle customer queries smoothly.
✨Attention to Detail Matters
Highlight your attention to detail by sharing examples from past experiences where this skill was crucial. Whether it’s processing transactions accurately or ensuring customers receive the right information, showing that you can manage details effectively will set you apart.
✨Dress the Part
Since the position comes with a full uniform, it's important to present yourself well during the interview. Dress smartly and professionally to make a great first impression. It shows that you take the opportunity seriously and are ready to represent the company positively.
