Insurance Officer in Edinburgh

Responsibilities of the role Reporting to our Insurance Manager, the Insurance Officer\’s main tasks will include:-
Proactive handling of Third Party Damage & Injury claims for the Company, within the terms of our insurance arrangements & departmental financial limits. The postholder will deal with all aspects of claims from intimation to conclusion.
Maintaining caseload of higher value recovery cases, while providing support for the own damage recovery process & administrative assistance as required.
Assisting with Operational Risk projects, preparing statistical reports & analysis & assisting other Depts. with liability or incident related queries.
Deputising forthe Insurance Manager, as required.
Requirements for the role Whilst full training will be provided in claims handling procedures, experience of working in an insurance, legal or broker environment is essential, with claims handling knowledge or experience advantageous.
Excellent communication skills, both verbal & written, as well as strong organisational skills, attention to detail & a high level of accuracy.
ACII qualification (or legal equivalent), or progression towards same, would be advantageous.
What we can offer you 36.5 hours per week, generally Monday to Friday, 9am – 5pm. Occasional flexibility may be required to meet the needs of the Dept. & business.
Competitive salary, reflective of experience
35 days\’ annual leave
FREE travel across our bus and tram network
90% discounted travel for a friend or family member
Continual training and development
Health Cash Plan and Employee Assistance Programme
Employee benefits, discounts and rewards
To apply, please submit your CV and a cover letter explaining your interest and suitability for this role.
CLOSING DATE – Friday 30th January 2026.

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