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For Companies At a Glance
- Tasks: Provide top-notch customer service and assist travellers with their journeys.
- Company: Leading public transport provider in Edinburgh with a focus on premium experiences.
- Benefits: Annual salary of £26,355, travelcard, and great work/life balance.
- Why this job: Join a dynamic team and enhance the travel experience for guests.
- Qualifications: Experience in transport, strong communication skills, and ability to assist with luggage.
- Other info: Enjoy outdoor work while making a difference in customer journeys.
The predicted salary is between 15813 - 17500 £ per year.
A leading public transport provider in Edinburgh is looking for Airport Travel Advisors to offer a premium customer experience showcasing their extensive product knowledge. The role is focused on optimizing customer interactions and requires outdoor work.
Ideal candidates should have:
- Previous experience in the transport industry
- Excellent communication skills
- The ability to assist with luggage
Perks include an annual salary of £26,355, a travelcard, and a good work/life balance.
Airport Travel Advisor — Elevate Guest Travel employer: Lothian Buses Ltd.
Contact Detail:
Lothian Buses Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Travel Advisor — Elevate Guest Travel
✨Tip Number 1
Get to know the company inside out! Research their services and values so you can show off your knowledge during interviews. This will help you stand out as a candidate who truly understands what they’re all about.
✨Tip Number 2
Practice your communication skills! Since this role is all about optimising customer interactions, try role-playing with friends or family. This will help you feel more confident when chatting with potential customers in real-life scenarios.
✨Tip Number 3
Don’t forget to showcase your outdoor work experience! If you’ve worked in roles that required you to be on your feet and interact with people, make sure to highlight those experiences. It shows you’re ready for the dynamic environment of an Airport Travel Advisor.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it’s a great way to show your enthusiasm for joining our team and being part of the amazing service we provide.
We think you need these skills to ace Airport Travel Advisor — Elevate Guest Travel
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience you have in the transport industry. We want to see how your background can help us provide that premium customer experience we're known for!
Communicate Clearly: Since excellent communication skills are key for this role, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your points.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Airport Travel Advisor role. We love seeing candidates who take the time to connect their background with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lothian Buses Ltd.
✨Know Your Stuff
Make sure you brush up on the company's services and products. Familiarise yourself with their routes, schedules, and any special offers. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to role-play common customer scenarios with a friend to get comfortable with handling various situations.
✨Demonstrate Your Customer Service Experience
Prepare examples from your previous roles where you provided exceptional customer service. Highlight how you resolved issues or went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Dress for the Role
Even though the job involves outdoor work, make sure to dress smartly for the interview. A professional appearance can make a great first impression and shows that you take the opportunity seriously.
